Isyss Jones
Savannah,GA
Summary
Exceeded monthly sales targets by 15% through exceptional product knowledge and customer service
Trained 4 new employees in store operation, contributing to high employee retention
Inventory management procedures, reducing stock discrepancies by 30%
Successfully implemented seasonal product displays increasing foot traffic
Award employee of the month
Reduce wait time at checkout increasing customer satisfaction
Developed customer loyalty that improved repeat customer visits
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Babysitter
Baby Sitters Productions
Savannah, GA
01.2019 - 02.2020
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Cashier
McDonald’s
Savannah, GA
- Prepared and assembled customers’ food and drink orders for both the drive thru and the lobby
- Processed payment for customer’ orders and ensure that correct change and receipts are issued for both the drive thru and lobby
- Established a consistent and thorough cleaning routine for restrooms and lobby
- Reconcile all receipts, payments, and address any shortages with the register
Department Manager
Hobby Lobby
Savannah, GA
06.2020 - Current
- Received, unloaded, stored, and distributed merchandise from the delivery trucks
- Stocked incoming orders to backroom shelves, maintaining a clean, well organized, and safe work environment
- Processed merchandise for floor area by applying price tags
- Recovered the floor area by putting items back into their respective places
- Helped customers to coordinate and accessorize merchandise according to the current season’s trends
- Provided courteous and professional customer service and product information
- Resolved customers' service and billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills
- Answered and directed all calls, provided customer service and resolved issues
- Managed and trained front end assistants, cashiers and clerks
- Prepared daily break schedules for employees in different departments
- Performed daily opening and closing duties
- Assembled sales displays according to corporate instructions for product promotion for current and regional stores
Grocery Pickup
Kroger
Richmond Hill, GA
03.2022 - 08.2022
- Handled cash register transactions accurately, ensuring proper handling of customer payments and change distribution.
- Promoted a clean and safe shopping environment by regularly maintaining store cleanliness and adhering to safety guidelines.
- Contributed to positive team dynamics with strong communication skills and a collaborative attitude.
- Reduced product spoilage by closely monitoring expiration dates and rotating stock as needed.
- Adhered to food safety guidelines when handling perishable items, ensuring optimal freshness upon delivery or pickup.
- Maintained up-to-date knowledge on products and their locations, expediting the picking process and completing orders promptly.
- Managed challenging situations calmly while finding solutions that satisfied both company policy and customer expectations.
- Enhanced customer satisfaction by efficiently processing and organizing online orders.
- Trained new ClickList associates, sharing best practices and promoting a positive team environment.
Security Assistant
Enmarket Arena
Savannah, GA
03.2023 - 10.2023
- Maintained detailed records of daily activities, incidents, and other relevant information for accurate reporting and analysis.
- Responded quickly to alarms or calls for assistance, assessing situations accurately and taking appropriate action as needed to ensure public safety.
- Provided exceptional customer service by promptly addressing visitor inquiries while maintaining a secure environment.
- Developed strong relationships with building tenants to encourage open lines of communication regarding potential security concerns.
- Supported event planning teams by providing insights on optimal crowd control strategies, minimizing risks associated with large gatherings.
Education
High School Diploma -
Jenkins High School
Savannah, GA05.2021
Skills
- Microsoft Office
- Social Media Management
- Social Media Marketing
- Answering Phones
- Customer Service
- Money Handling
- Google Workspace
- Retail Management
Certification
Class C License
Additional Information
In the 10th grade, I worked in the main office of my high school. Learning professional includes being able to answer phones, great guest and students, and keep a cheerful disposition. Learning how to speak in a polite manner whether calling or emailing. Instructed in the use of school administration system for scheduling meetings, keep track of attendance, and organizing school activities.
Timeline
Security Assistant
Enmarket Arena
03.2023 - 10.2023
Grocery Pickup
Kroger
03.2022 - 08.2022
Department Manager
Hobby Lobby
06.2020 - Current
Babysitter
Baby Sitters Productions
01.2019 - 02.2020
High School Diploma -
Jenkins High School
Cashier
McDonald’s