ISYSS LOVE
SPRING LAKE,UNITED STATES
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Visiting Angels Home Care
03.2020 - 07.2025
- Managed scheduling and calendar coordination for executive team, ensuring efficient time allocation.
- Streamlined document management processes to enhance retrieval speed and accuracy.
- Facilitated communication between departments, improving project collaboration and information flow.
- Organized meetings and prepared agendas, contributing to productive discussions and decision-making.
- Assisted in budget tracking, maintaining financial records with high attention to detail.
- Developed training materials for new staff, enhancing onboarding effectiveness and knowledge retention.
Customer Service Representative
Foundever
01.2023 - 05.2025
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Implemented process improvements that enhanced service delivery and customer satisfaction.
- Trained and mentored new staff on customer service protocols and systems.
- Managed escalated issues, ensuring timely resolution and maintaining customer loyalty.
Med Tech
H2H Staffing
05.2023 - 01.2025
- Operated and maintained medical diagnostic equipment, ensuring accurate test results.
- Performed routine testing procedures on biological specimens, adhering to safety protocols.
- Assisted in quality control processes to validate laboratory results and improve accuracy.
- Trained new staff on standard operating procedures and proper equipment usage.
- Provided direct patient care, ensuring comfort and support during medical procedures.
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Educated patients on medication management and health maintenance practices.
- Collaborated with interdisciplinary teams to develop individualized care plans.
Education
License/certification - Nursing
Cumberland Nursing Academy
Fayetteville, NCDIPLOMA -
Penn Foster
05.2019
Skills
- Health Education
- Data Management
- Critical Thinking
- Team Collaboration
- Risk Assessment
- Time Management
- Patient Advocacy
Timeline
Med Tech
H2H Staffing
05.2023 - 01.2025
Customer Service Representative
Foundever
01.2023 - 05.2025
Administrative Assistant
Visiting Angels Home Care
03.2020 - 07.2025
License/certification - Nursing
Cumberland Nursing Academy
DIPLOMA -
Penn Foster