Italia Alfaro

Part-time position where we are tasked to register voters by spending active time interacting with voters.

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Participated in team meetings and training sessions to stay informed about product updates and changes.

• Answered multi-line phone system and greeted callers enthusiastically.
• Scheduled appointments to clients.
• Maintained office supplies inventory by checking stock and ordering new supplies.
• Provided clerical support to company employees by copying, faxing and filing documents.
• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
• Ran and prepared X-Rays in the laboratory.
• Offered office-wide software support and training, troubleshooting issues and optimizing usage.

• Assisted with special events or programs.
• Maintained clean, neat and operational facilities to serve program needs.
• Used strong interpersonal communication skills to convey information to others.
• Supported engaging, fun and smooth-running events by helping with organization and planning.
• Greeted visitors and answered questions about program, requirements and opportunities.
• Volunteered with groups and organizations to help make measurable differences for program recipients.
• Coordinated food, clothing and household items for disadvantaged individuals and families.
• Planned and delivered numerous activities and special events for programs and services.
• Organized and managed events and projects as part of community support services.
• Coordinated work of project dedicated to raise awareness of need, applying strong project and team leadership to enhance success.
• Assisted program manager with planning and fundraising responsibilities.
• Spoke with community organizations to boost outreach and highlight programs successes.
• Sent email reminders regarding upcoming volunteer events to community leaders and civic groups.
• Conferred with representatives of local governments to assess and meet community needs.