Hi, I’m
Italia Romano
Tucson,AZ
Summary
Observant individual with excellent interpersonal and communication skills builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. Offers crisis intervention to help individuals navigate through traumatic experiences.
Overview
7
years of professional experience
Work History
Centria Healthcare Autism Services
Behavioral Consultant
01.2022 - 01.2023
Job overview
- Provided interventions to clients to focus on problem-solving, skills training, optimism and encouragement.
- Developed and maintained clear, individualized documentation on each patient.
- Developed individualized treatment plans based on ABA principles to help clients reach goals.
- Performed behavioral therapy assessments and treatments in patients' homes without direct supervision.
- Acquired baseline data and implemented approved programs using behavioral technology appropriately, neutrally, and consistently.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Provided specific interventions and support to specialty population.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
Centria Healthcare
Behavioral Therapist
12.2020 - 01.2022
Job overview
- Provided 1:1 Applied Behavior Analysis programs to children with autism spectrum disorders and other physical and neurological conditions
- Attended professional meetings, workshops and completed Internet Modules to maintain and improve professional competence
- Assisted in providing consulting, education, and training for parents, educators, and students themselves
- Provided input to assist in developing clients' goals and Behavior Intervention Plan
- Helped to train and consult other Behavior Technicians on various methods for creative and effective implementation of ABA techniques.
- Visited clients at home, school and other settings to leverage expertise and positively impact individuals' lives with skilled interventions.
- Collected session data to aid in treatment planning and assessment.
Grand Canyon Education
University Counselor
10.2019 - 09.2020
Job overview
- Called potential inquiries about opportunities to enroll in a number of higher education programs in online environment
- Fostered relationships with students to help identify barriers to higher education and assisted in overcoming these roadblocks to achieve educational goals
- Assisted students in completing applications for programs, and financial aid and walked them through online learning platforms
- Continually worked with students throughout their program to provide assistance and motivational support to achieve their educational goals and help work through issues
- Worked within collaborative graduation team for each student, utilizing CRM software, making 100-200 outbound calls per day, and managing a database of inquiries
Amazon, Disorders
Virtual Customer Service Representative, Behavioral Therapist
04.2019 - 09.2019
Job overview
- Maintained a high-volume workload within a fast-paced environment
- Assisted an average of 150-200 clients in any given week and consistently met performance benchmarks in all areas (speed, accuracy, and volume)
- Proficiently and professionally responded to customer and representatives' questions about orders, product availability, backorders, price, products and services, procedures, and policy
- Assisted customers by resolving problems by clarifying issues, researching and exploring answers and alternative solutions
- Center for Autism and Related
Center For Autism And Related DisorderPhoenix, AZ
Behavioral Therapist
07.2018 - 01.2019
Job overview
- Provided 1:1 therapy to children with autism spectrum disorders in both home and clinic settings
- Implemented ABA techniques including DTT, PRT, PECS to increase language and communication, appropriate play skills, cooperation skills, and daily living skills
- Monitored and recorded developmental progress and maladaptive behaviors
- Attended monthly team meetings with other team members to discuss child's progress and collaborated on techniques to further assist success of the student
HARMON ELECTRIC
Contract Specialist
07.2015 - 02.2018
Job overview
- Performed document data entry and imaging primarily in Salesforce
- Created budget layouts for clients and the operations team
- Experience and proficiency in using Microsoft Word, PowerPoint, and Excel
- Tracking and updating sales and payments for outside contractors
- Various sales-related jobs as needed
Education
Northcentral University
Master of Science from Applied Behavior Analysis
01.2024
Grand Canyon University
Bachelor of Science from Counseling w, Addictions
2018
Colorado Christian University
from Psychology
2015
Skills
- Behavioral Disorders
- Continuous Assessments
- Therapeutic Supervision
- Proficient in
- Microsoft Office Suite
- Certified in Adult/Infant CPR and First Aid
- Excels in collaborative and group environments
- Motivated to learn and spend dedicated time researching additional resources for specific client cases
- Strong attention to detail and keeps well-maintained and organized records as needed
- IEP Comprehension
Timeline
Behavioral Consultant
Centria Healthcare Autism Services
01.2022 - 01.2023
Behavioral Therapist
Centria Healthcare
12.2020 - 01.2022
University Counselor
Grand Canyon Education
10.2019 - 09.2020
Virtual Customer Service Representative, Behavioral Therapist
Amazon, Disorders
04.2019 - 09.2019
Behavioral Therapist
Center For Autism And Related Disorder
07.2018 - 01.2019
Contract Specialist
HARMON ELECTRIC
07.2015 - 02.2018
Northcentral University
Master of Science from Applied Behavior Analysis
Grand Canyon University
Bachelor of Science from Counseling w, Addictions
Colorado Christian University
from Psychology
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