Itati Velasquez
Woodland,CA
Summary
Detail-oriented professional with experience in customer service and elderly care. Known for empathy, patience, and effective time management, consistently enhancing client independence and satisfaction through tailored support and communication.
Overview
6
6
years of professional experience
Work History
Elderly Caregiver
In Home Support Service
Woodland, CA
09.2024 - Current
- Assisted clients with daily living activities, enhancing comfort and independence.
- Administered medications and monitored health conditions to ensure client safety.
- Developed tailored care plans in collaboration with healthcare professionals for improved outcomes.
- Maintained accurate records of client progress and changes in health status for reporting purposes.
Customer Service Cashier
Ice Cream Shop
San Diego, CA
09.2020 - 09.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Provided outstanding customer service, addressing inquiries and resolving issues promptly.
- Maintained clean and organized workstations to enhance operational efficiency.
- Assisted in inventory management, ensuring stock availability and product freshness.
Education
High School Diploma -
Monte Vista High School
San Diego, CASkills
- Social interaction
- Sales and retail experience
- Stocking supplies and retail products
- Time management skills
- Team collaboration
- Cleaning and sanitizing
- Cash handling
- Cash register operation
- Attention to detail
- Customer service
- Work ethic and integrity
- Patience and empathy
Languages
Spanish
Native or Bilingual
Timeline
Elderly Caregiver
In Home Support Service
09.2024 - Current
Customer Service Cashier
Ice Cream Shop
09.2020 - 09.2023
High School Diploma -
Monte Vista High School