Itchel Sanchez
Motive Energy
Peoria,AZ
2
Languages
5
Certification
6
Years of experience
Dynamic Lead Field Technician with extensive experience supervising teams and developing training programs. Expertise in technical support and proactive maintenance strategies has consistently improved productivity and reduced equipment downtime.
Work History
Lead Field Technician
6 Years 7 Months- Led installation and maintenance of energy systems to ensure optimal performance and reliability.
- Implemented process improvements that reduced equipment downtime and increased productivity.
- Developed training programs for new technicians, promoting skill advancement and safety compliance.
- Analyzed system performance data to identify issues, leading to proactive maintenance strategies.
- Provided technical support during complex installations
- Achieved high levels of customer satisfaction by consistently delivering high-quality work and adhering to project deadlines.
- Trained junior technicians, enhancing their skills and knowledge to contribute effectively to the team''s success.
- Exceeded client expectations with prompt responses to service calls and expedited resolutions to pressing concerns.
- Enhanced system efficiency by performing routine maintenance and troubleshooting tasks on field equipment.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Completed warranty services and submitted required paperwork.
- Completed required documentation such as work-completed reports, timesheets and quality assessments via handwritten forms or business system input screens.
- Worked with diverse types of weather and ground conditions.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Sales Associate
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Organized merchandise displays to optimize product visibility and accessibility.
- Educated customers on promotions and loyalty programs to boost engagement and retention.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
High School Diploma
Skills
Testing and repair
System maintenance
Electrical systems
Data analysis
Availability for shifts
Technical support
Time management
Flexible schedule
Customer service
Technical troubleshooting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 staff members.
- Achieved 10,000 a month on extra rev. Exceed by 25,000
Certification
- Deka Batteries
- ACT chargers
- NAVITAS Lithium Batteries
- MTC extractor machine
- BHS extractor machine
- Charger Evaluations
- charger repairs /maintenance
DEKA Battery
Certified in DEKA batteries at manufacture 2 times ( East Pennsylvania)
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Lead Field Technician
Motive Energy
01.2020 - 08.2026Read More
Sales Associate
Volvo Cars
Read More
Peoria High School
High School Diploma
Read More