Enthusiastic student ready to apply academic and practical skills to dynamic work environments. Strong communicator with a collaborative focus, eager to contribute fresh perspectives and dedication to team success. Committed to delivering exceptional customer experiences and maintaining high standards of service..
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista, Shift Lead
7 Brew Coffee
Warrensburg, MO
09.2024 - Current
Supervised daily operations to ensure efficient shift flow and optimal team performance.
Delegated tasks, managed breaks, and supported baristas during peak hours.
Addressed customer concerns professionally to uphold positive guest experiences.
Processed orders and payments while creating hundreds of diverse beverages.
Wedding Server, Dishwasher, Housekeeping
Hermann Hill Wedding and Events/Hermann Hill Inn & Spa
Hermann, MO
09.2019 - Current
Set up banquet tables, chairs, and decorations according to the event plan
Served appetizers, meals, and desserts to guests in a timely and organized manner during wedding receptions
Poured and served beverages, including wine, champagne, and other drinks
Cleared empty plates and glasses from tables, maintaining a clean and organized dining area
Replenished water and other beverages as needed, paying attention to guest needs
Cleaned and sanitized guest rooms, including making beds, changing linens, dusting, and vacuuming
Ensured cleanliness and order in common areas such as lobbies, hallways, and restrooms
Stocked and replenished amenities, toiletries, and supplies in guest rooms
Followed established cleaning procedures and safety guidelines to maintain a high standard of hygiene
Hostess, Cashier
Adam Puchta Winery
Hermann, MO
05.2023 - 10.2024
Processed customer transactions accurately and efficiently using computerized point-of-sale (POS) system.
Maintained balanced cash drawer at shift start and end, addressing discrepancies promptly.
Took food and beverage orders in Bistro to ensure timely service.
Juicer
Ruby Jean's Kitchen & Juicery
Kansas City, MO
01.2024 - 05.2024
Processed customer orders while handling cash and credit card transactions accurately.
Prepared fresh fruit juices and smoothies to meet customer demand.
Maintained cleanliness of workspace, lobby, and restroom areas for optimal hygiene.
Prepared produce for efficient stocking in front coolers.
Operated, cleaned, and maintained all kitchen tools including blenders and food processors.
Education
Some College (No Degree) - Psychology, Criminal Justice
University of Central Missouri
Warrensburg, MO
Some College (No Degree) -
University of Missouri Kansas City
Kansas City, MO
Skills
Customer service
Team leadership
Event planning
Cleaning and sanitation
Conflict resolution
Report writing
Volunteer Experience
Police Athletic League - Youth Program Assistance, Assist in organizing and implementing youth programs, including sports leagues, after-school activities, and educational programs, Help coordinate and supervise recreational activities such as basketball, soccer, and volleyball, Started a volleyball program for children, set up and helped lead games
KC Mothers in Charge, Helped plan our annual 5k run/walk for this upcoming year, Made phone calls to our members to check up on them and showcase upcoming events
Certification
IS-241.c: Decision Making and Problem Solving FEMA Emergency Management Institute — Certificate of Achievement
Demonstrated dedication to crisis response through continued professional development.
IS-242.c: Effective Communication FEMA Emergency Management Institute — Certificate of Achievement
Completed training focused on communication strategies during emergency and crisis situations.
Responsible Conduct of Research (RCR) for Social & Behavioral Research CITI Program – University of Central Missouri
Completed: February 3, 2025 | Expires: February 3, 2028
Trained in ethical research practices and compliance specific to social and behavioral studies.
References
References available upon request.
Timeline
Barista, Shift Lead
7 Brew Coffee
09.2024 - Current
Juicer
Ruby Jean's Kitchen & Juicery
01.2024 - 05.2024
Hostess, Cashier
Adam Puchta Winery
05.2023 - 10.2024
Wedding Server, Dishwasher, Housekeeping
Hermann Hill Wedding and Events/Hermann Hill Inn & Spa
09.2019 - Current
Some College (No Degree) - Psychology, Criminal Justice
University of Central Missouri
Some College (No Degree) -
University of Missouri Kansas City
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