Itnayaris nieves
Lake Hamilton,FL
Summary
Detail-oriented housekeeping cleaner with expertise in cleaning techniques and guest service. Committed to maintaining high standards of cleanliness while ensuring guest satisfaction.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Housekeeping Cleaner
disney
Orlando, Florida
06.2023 - Current
- Maintained cleanliness and organization in guest areas throughout the resort.
- Performed deep cleaning tasks in guest rooms and common spaces daily.
- Followed safety protocols while using cleaning equipment and chemicals.
- Responded to guest requests for additional amenities or services quickly.
- Cleaned and sanitized bathrooms, replenished supplies such as soap and toilet paper.
- Maintained a clean work area at all times by sweeping or vacuuming daily.
Secretary's Assistant
chef comissary
Orlando, Florida
03.2021 - 04.2022
- Managed scheduling and calendar for executive chefs and kitchen staff.
- Organized documentation and records for food safety compliance audits.
- Assisted in inventory management of kitchen supplies and equipment.
- Supported event planning by arranging logistics for catering functions.
- Handled incoming correspondence and prioritized urgent requests effectively.
- Maintained office supplies inventory and ordered replacements as needed.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
Cashier Team Lead
Burger King
Orlando, Florida
01.2016 - 11.2020
- Trained new cashiers on register operations and customer interaction skills.
- Assisted in managing inventory levels and ordered supplies as needed.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Ensured compliance with health and safety standards in the workplace environment.
- Assisted cashiers with resolving customer complaints and inquiries.
Education
GED -
El Redentor
Orlando, FL07-2016
Skills
- Cleaning techniques
- Chemical safety
- Room sanitation
- Inventory management
- Guest service
- Health compliance
- Problem solving
- Attention to detail
- Effective communication
- Team leadership
- Time management
- Kitchen cleaning
- Dusting techniques
- Teamwork
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Housekeeping Cleaner
disney
06.2023 - Current
Secretary's Assistant
chef comissary
03.2021 - 04.2022
Cashier Team Lead
Burger King
01.2016 - 11.2020
GED -
El Redentor