Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Timeline
Hi, I’m

Jason Dominguez

Brooklyn,NY
Jason Dominguez

Summary

Hardworking employee enthusiastic about learning and adapting. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

13
years of professional experience

Work History

Harley Davidson Inc

Service Consultant
05.2018 - 05.2023

Job overview

  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Educated customers regarding regular maintenance protocols to preserve vehicle condition.
  • Discussed options with clients and determined appropriate plans.
  • Documented payment details and personal information on customer accounts.
  • Wrote service orders and updated schedules.
  • Provided information about service procedures and expected timelines.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Suggested additional services to customers in order to meet upsell goals.
  • Filed warranties and performed state inspections for vehicle registration.

Austin's Pizza

Head Delivery Driver
06.2010 - 12.2020

Job overview

  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered packages to customer doorsteps and business offices.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Trained new employees.
  • Responsible for kitchen prep and kitchen cleaning prior to shift changes.
  • Responsible for staying up to date on food handlers certifications and new point of sales updates.

Education

Austin Community College
Austin, TX

Certificate from Automotive Tech And Outdoor Powered Equipment
03.2020

Austin Community College
Austin, TX

Associates Degree from General Studies
03.2011

Skills

  • Strong Analytical and Problem-Solving Skills
  • Schedule Management
  • Warranty Understanding
  • Conflict Resolution Techniques
  • Staff Training
  • Sales and Upselling
  • Networking
  • Customer Service and Assistance
  • Facebook
  • Apple macOS
  • Microsoft Windows

Accomplishments

2022 Top Service Consultant.

Wrote and recorded 3 albums entirely on my own.

Filmed over 20 video edits using a video edit software.

Hobbies

  • I enjoy making music alone or in a group setting.
  • Performing original music live in venues.
  • I enjoy film and creating video edits and shooting photography.
  • I also enjoy creating art rather it be drawing, painting, or woodworking.

Timeline

Service Consultant

Harley Davidson Inc
05.2018 - 05.2023

Head Delivery Driver

Austin's Pizza
06.2010 - 12.2020

Austin Community College

Certificate from Automotive Tech And Outdoor Powered Equipment

Austin Community College

Associates Degree from General Studies

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Jason Dominguez