Summary
Overview
Work History
Education
Skills
Work Availability
Projects
Quote
Timeline
CustomerServiceRepresentative
Kyle Findley

Kyle Findley

Chicago,IL

Summary

With experience in customer service, theatre, event production, and administration, I am a driven individual that likes being highly productive. Can work across departments and jump in to assist and lead in group initiatives. Ability to organize multiple projects while allowing to complete deadlines with last minute notices. Strong analytical and communication skills allowing to anticipate the needs of others. Constantly taking on new challenges and developing themselves professionally is a daily objective.

Overview

9
9
years of post-secondary education
8
8
years of professional experience

Work History

Flight Attendant

Spirit Airlines Inc.
Chicago, IL
11.2019 - 01.2021
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
  • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.

Purser

Delta Air Lines, Inc
New York, NY
09.2015 - 04.2018
  • Answered passengers' questions and provided solutions to issues arising during flights.
  • Operated in compliance with all airline and federal aviation regulations for complete compliance with safety and security procedures.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Technical Specialist

Apple, Inc.
Jacksonville, FL
07.2014 - 08.2015
  • Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
  • Quickly diagnose product issues while providing insightful advice and hands on technical support.
  • Trained users on technical resources, including desktops, laptops and mobile devices.

AV Director

Word Of Life International, Inc.
Hudson, FL
01.2011 - 07.2014
  • Monitored and repaired audio, video, control systems and video conferencing equipment.
  • Fostered workplace safety and efficiency by identifying potential hazards and promoting workplace safety to over 15 team members.
  • Interpreted technical data from drawings, blueprints, schematics and service manuals.
  • Provided troubleshooting techniques in integrating professional audio/video systems.

Education

Bachelor of Arts - Theatre Arts

The University of Tampa
Tampa, FL
09.2010 - 05.2014

Associate of Arts -

Florida State College At Jacksonville
Jacksonville, FL
10.2007 - 05.2009

High School Diploma -

West Nassau County High School
Callahan, FL
09.2005 - 05.2009

Skills

    MS Office

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Projects

  • Technical Director, Bold City Church Start Up, Jacksonville, FL (2015,2018)
  • Virtual Event Producer, Florida FBLA-PBL & Cybis Communications(2015-2020)
  • Virtual Event Producer, SHRM Hawaii Annual Conference & United Remotely LLC (2020)
  • Virtual Event Producer, CELA Annual Conference & EFOGI Event Management (2020)

Quote

There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin

Timeline

Flight Attendant

Spirit Airlines Inc.
11.2019 - 01.2021

Purser

Delta Air Lines, Inc
09.2015 - 04.2018

Technical Specialist

Apple, Inc.
07.2014 - 08.2015

AV Director

Word Of Life International, Inc.
01.2011 - 07.2014

Bachelor of Arts - Theatre Arts

The University of Tampa
09.2010 - 05.2014

Associate of Arts -

Florida State College At Jacksonville
10.2007 - 05.2009

High School Diploma -

West Nassau County High School
09.2005 - 05.2009

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Kyle Findley