Michael Vincente
Fort Lauderdale,FL
Summary
Professional with strong communication abilities and proven customer support expertise. Adept at resolving issues efficiently, fostering positive client relations, and adapting to dynamic environments. Known for teamwork, reliability, and costumer service satisfaction. Skilled in active listening, problem-solving, and using customer service software.
Overview
14
14
years of professional experience
Work History
Flight Attendant
Spirit Airlines
07.2019 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Medicare Tele Sales Agent
Unlimited Investors Group
03.2024 - 10.2024
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, and concerns.
- Expanded client base by diligently prospecting new leads and effectively explaining product offerings.
- Leveraged CRM software to efficiently track leads, manage contacts, and monitor progress toward goals.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
Aesthetician/ Lash Artist
Foxy Lash Boutique
07.2018 - 07.2019
- Consistently promoted and sold skincare products exceeding sales quotas while maintaining a repeat client base.
- Assisted in handling front desk responsibilities, booking new clients and following up with the existing clients.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
Personal Administrative Assistant
Crowne Pointe Inn
01.2011 - 02.2016
- Enhanced executive productivity by managing daily schedules, coordinating meetings, and handling travel arrangements.
- Boosted overall office efficiency with proactive problem-solving skills applied to various unexpected situations or challenges.
- Displayed absolute discretion at handling confidential information.
- Kept detailed track of household and maintenance inventory and schedules.
Education
Florida State Licensed Health & Annuity - Health And Annuity Insurance
Kaplan Financial Education
On Line Courses01.2021
Licensed Aesthetician - Medical Aesthetics
Aveda Institute
Seattle, WA01.2008
Skills
- Customer service
- Email and Telephone Etiquette
- Verbal and written communication
- MS Office
- Administrative
- Telesales
- Inbound and outbound calls
Timeline
Medicare Tele Sales Agent
Unlimited Investors Group
03.2024 - 10.2024
Flight Attendant
Spirit Airlines
07.2019 - Current
Aesthetician/ Lash Artist
Foxy Lash Boutique
07.2018 - 07.2019
Personal Administrative Assistant
Crowne Pointe Inn
01.2011 - 02.2016
Florida State Licensed Health & Annuity - Health And Annuity Insurance
Kaplan Financial Education
Licensed Aesthetician - Medical Aesthetics
Aveda Institute
Similar Profiles
Leann NelsonLeann Nelson
Crew Scheduler I & II at Spirit AirlinesCrew Scheduler I & II at Spirit Airlines
WALDINE ROBERGEAUWALDINE ROBERGEAU
Flight Attendant at Spirit AirlinesFlight Attendant at Spirit Airlines
Keith HastingKeith Hasting
Flight Attendant at Spirit AirlinesFlight Attendant at Spirit Airlines
Claudio CarbonellClaudio Carbonell
Flight Attendant at Spirit AirlinesFlight Attendant at Spirit Airlines
Jaime UrbinaJaime Urbina
Warehouse Worker at Invicta Watch GroupWarehouse Worker at Invicta Watch Group