Ittay Hernandez-Morales

• Performed venipunctures using straight and butterfly needles under instructor supervision.
• Accurately identified patients, collected and labeled specimens, and followed proper order of draw.
• Practiced infection control, PPE, hand hygiene, and specimen-handling procedures.
• Provided professional, compassionate patient care while maintaining patient comfort and safety.
• Gained hands-on experience in a fast-paced hospital laboratory environment, completing 32 clinical hours.

• Provided professional, welcoming customer service in a high-end dining environment while maintaining a positive and respectful experience for every guest.
• Communicated effectively with guests, coworkers, and management to address questions, requests, and concerns.
• Managed reservations, seating arrangements, and guest flow while maintaining accuracy and attention to detail.
• Worked efficiently in a fast-paced environment while remaining calm, organized, and attentive to individual needs.
• Demonstrated professionalism, patience, teamwork, and strong interpersonal skills when interacting with a diverse range of guests.
• Maintained a clean, organized, and professional environment while following established safety and sanitation procedures.

• Provided attentive and professional customer service while managing a personal section of up to 6 tables at a time.
• Explained menu items, answered questions, and communicated clearly with guests to ensure a positive dining experience.
• Managed multiple responsibilities simultaneously in a fast-paced environment while remaining calm, focused, and professional under pressure.
• Maintained accuracy and attention to detail while taking orders, preparing food, and ensuring each table received proper service.
• Collaborated with team members to coordinate food service and efficiently meet guest needs.
• Followed proper food safety, sanitation, and cleanliness procedures throughout each shift.

Full-time Student

• Dean's List - Spring Semester 2025

• 3.5 GPA