Itzagueri Cervantes,CPT
San Marcos,Tx
Summary
Conscientious leader with experience connecting people and promoting positive change. Familiar with creating positive and memorable experiences for students through organizing large student events. Collaborative and eager to use skills to represent and promote school pride and engage fellow students.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Waitress
Margaritas Bar&Grill
10.2022 - 05.2023
- Cultivated warm relationships with regular customers.
- Maintained calm and congenial manners during communications with angry guests, deescalated disgruntled clients to appropriate manager.
- Managed over 50 plus customers per day.
- Operated eight plus tables all at once.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation
Education
No Degree - Nursing
Texas State University
San Marcos, Tx05.2027
High School Diploma -
Rogers High School
Rogers, TX05.2023
Skills
- Event Planning
- Student Engagement
- Active Listening
- Positive Interactions
- Leadership
- Peer Relationships
Languages
Spanish
Native or Bilingual
English
Full Professional
Certification
- PT - Phlebotomy Technician
Activities
Current Member: Pre-Nursing organization
Leader: Marching Band
2021-2023
School Pride: Cheerleader, Organized games for pep-rallies, Dressed for all school pride themes
2021-2023
Timeline
Restaurant Waitress
Margaritas Bar&Grill
10.2022 - 05.2023
No Degree - Nursing
Texas State University
High School Diploma -
Rogers High School
Similar Profiles
Antonela ShqauAntonela Shqau
Restaurant Hostess at Margaritas Bar GrillRestaurant Hostess at Margaritas Bar Grill
Andrea RizoAndrea Rizo
Manager at Mojitos & Margaritas Grill and BarManager at Mojitos & Margaritas Grill and Bar
Sassy GarciaSassy Garcia
Waitress/Restaurant Hostess at Las Margaritas Mexican GrillWaitress/Restaurant Hostess at Las Margaritas Mexican Grill