Itzagueri Cervantes,CPT
San Marcos
Summary
Conscientious leader with experience connecting people and promoting positive change. Familiar with creating positive and memorable experiences for students through organizing large student events. Collaborative and eager to use skills to represent and promote school pride and engage fellow students.
Overview
4
4
years of professional experience
1
1
Certification
Work History
restaurant waitress
Mexican Grill
Rogers
05.2026 - Current
- Provided friendly service to guests in a fast-paced dining environment.
- Handled customer inquiries and resolved minor issues promptly.
- Supported team members during busy shifts to enhance service flow.
Restaurant Waitress
Margaritas Bar&Grill
10.2022 - 05.2023
- Cultivated warm relationships with regular customers.
- Maintained calm and congenial manners during communications with angry guests, deescalated disgruntled clients to the appropriate manager.
- Managed daily interactions with over 50 customers to ensure satisfaction.
- Managed service for eight or more tables simultaneously during peak hours.
- Resolved customer complaints promptly and professionally to maintain positive reputation
Education
Bachelor of Science - Nursing
Texas State University
San Marcos, Tx05-2027
High School Diploma -
Rogers High School
Rogers, TX05-2023
Skills
- Time management
- Event Planning
- Active Listening
- Positive Interactions
- Student Engagement
- Peer Relationships
- Leadership
Certification
- PT - Phlebotomy Technician 2023-2026
Activities
Current Member: TXST University Ambassador
Member: Pre-nursing org 2023-2025
Leader: Marching Band
2021-2023
School Pride: Cheerleader, Organized games for pep-rallies, Dressed for all school pride themes
2021-2023
Languages
- Spanish
- English
Timeline
restaurant waitress
Mexican Grill
05.2026 - Current
Restaurant Waitress
Margaritas Bar&Grill
10.2022 - 05.2023
Bachelor of Science - Nursing
Texas State University
High School Diploma -
Rogers High School