Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Sajdak

Morgantown,WV

Summary

Tireless Restaurant Waitress skilled at supplying customers with memorable dining experiences and unforgettable service. Talented provider of fast, friendly order reception and food delivery. Accurately fulfills all special requests and addresses individual customer needs to support optimal dining experiences.

Overview

4
4
years of professional experience

Work History

Restaurant Waitress

J Murphy’s
05.2023 - 08.2023
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Operated POS systems to cash out customer checks and complete order transactions.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.

Restaurant Hostess

Patsys Roadhouse
03.2021 - 08.2021
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Checked in with servers to confirm preparedness before seating customers.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Restaurant Waitress

Cafe Les Beaux
04.2019 - 01.2020
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.

Education

No Degree - Health And Well Being

West Virginia University
Morgantown, WV
01.2025

High School Diploma -

Arlington High School
Lagrangeville, NY
06.2021

Skills

  • Food Sanitation
  • Credit and Debt Card Processing
  • Traffic Calming
  • Billing and Payment Processing
  • Customer Experience Management
  • Conflict Management
  • Money Handling
  • Cleaning and Sanitizing
  • Service Quality
  • Procedure Preparation
  • Adaptable and Flexible
  • Guest Satisfaction
  • Menu Memorization and Presentation
  • Large-Scale Events Planning
  • Dining Room Cleaning and Upkeep
  • Phone Inquiries
  • Communication
  • Leadership
  • Problem solving
  • Time management
  • Attention to Detail
  • Adaptability

Timeline

Restaurant Waitress

J Murphy’s
05.2023 - 08.2023

Restaurant Hostess

Patsys Roadhouse
03.2021 - 08.2021

Restaurant Waitress

Cafe Les Beaux
04.2019 - 01.2020

No Degree - Health And Well Being

West Virginia University

High School Diploma -

Arlington High School

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Jordan Sajdak