Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Itzanami Berber

Highland,CA

Summary

Dynamic professional with extensive experience in customer service and communication, recognized for enhancing client engagement and safety in caregiving roles. Proficient in phlebotomy and committed to maintaining high standards of cleanliness and hygiene. Proven track record in retail sales, consistently achieving sales targets through effective communication and understanding of customer needs. Improved store layout to enhance product visibility and accessibility, resulting in increased customer satisfaction and loyalty.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Store Team Member

Target
West Covina, CA
09.2022 - 01.2025
  • Processed cash and credit payments for purchases efficiently.
  • Greeted customers to identify needs and preferences.
  • Maintained organized store displays to enhance customer engagement.
  • Assisted with stocking shelves and organizing merchandise for visibility.
  • Cleaned shelves, counters, and tables to uphold store standards.
  • Recommended products based on customer interests to drive sales.
  • Operated cash register for accurate sales transaction processing.
  • Attended training sessions to enhance retail skills and knowledge.

Caregiver

Easterseals
West Covina, CA
06.2022 - 08.2024
  • Removed hazards such as rugs and furniture to ensure client safety.
  • Recorded client progress and challenges in logbooks and reports.
  • Prepared meals that met dietary requirements and assisted with feeding as needed.
  • Maintained detailed records of services provided to clients.
  • Accompanied clients to social events, enhancing social engagement.
  • Cleaned surfaces and washed clothes or dishes to maintain a hygienic environment.
  • Provided emotional support to clients during challenging times, fostering well-being.
  • Aided clients with mobility, ensuring independence while monitoring safety.

Education

Some College (No Degree) - Nursing

Citrus College
Glendora, CA
01-2030

GED -

San Gorgonio High School
San Bernardino, CA
08-2018

Skills

  • Phlebotomy techniques
  • Patient care
  • Medical documentation
  • Safety protocols
  • Time management
  • Reliability and punctuality
  • Workplace safety
  • Cleanliness and hygiene
  • Professionalism
  • HIPAA compliance
  • Blood collection

Certification

  • Certified Phlebotomy Technician 1

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Store Team Member

Target
09.2022 - 01.2025

Caregiver

Easterseals
06.2022 - 08.2024

Some College (No Degree) - Nursing

Citrus College

GED -

San Gorgonio High School

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