Summary
Overview
Work History
Education
Skills
Certification
I love to spend my weekends reconnecting with nature; I typically take a day or two to go hiking.
Languages
Timeline
Generic

Itzel Arreola

Charlotte,NC

Summary

Organized Human Resources employer with extensive knowledge of payroll, record-keeping, onboarding, employee benefits, and other HR-related duties. I also have a background in tech; The work experience that both of these worlds have to offer are enjoyable tasks. Dedicated to achieving goals and target results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Payroll Specialist

Old Republic Home Protection
01.2023 - Current
  • Audited timesheets and payroll records for accuracy.
  • Tracked employee vacation, sick and personal time.
  • Completed payroll for over 500+ employees accurately and timely to meet employee expectations.
  • Resolved payroll discrepancies quickly and successfully.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Calculated wages, deductions and bonuses in accordance with company policies.
  • Updated employee files with new details such as changes in address or salary levels.
  • Maintained strict confidentiality of all payroll information and records such as I9 forms, paystubs, VOE forms, W2 forms, etc.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution; ORHP is an original California-based company that resulted in checks having to be processed the same day due to different state laws.
  • Collaborated with human resources, accounting, and other departments to confirm payroll accuracy.
  • Handled Garnishments - such as child support enforcement, unemployment wage requests, tax information, etc.

HR Administrative Assistant

Old Republic Home Protection
10.2022 - 12.2022
  • Filed paperwork, sorted, and delivered mail, and maintained office organization.
  • Verified completion of appropriate paperwork, recording information on human resources database.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Answered and redirected incoming questions for office.
  • Assisted other HR team members and many other employees in company such as Account Executives, directors, and supervisors.

Plant Admin

Reynolds Consumer Products Inc.
05.2022 - 10.2022
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Operated and maintained applicant tracking and candidate management systems.
  • Drove dispute resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Supported human resources staff with new hire orientations and monthly departmental meetings.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Translated and adapted onboarding material, orientations, and paperwork for Spanish speaking candidates and employees.

Associate Software Engineer

Lowe's
03.2021 - 05.2022
  • Debugged code and located root causes of problems by reviewing configuration files and logs.
  • Collaborated with developers to stay current on product features and intended functionality.
  • Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Identified and tracked defects with Cypress testing and supported developers in resolving problems by completing additional tests.
  • Created accurate and successful test scripts to manage automated testing of certain products and features.

Apprentice

RoadToHire - Red Ventures
09.2020 - 03.2021
  • Prioritized and accomplished multiple tasks within established timeframes.
  • Learned wide range of simple and complex techniques from Technical and Public Development instructors.
  • Observed, asked questions and practiced to quickly develop Software Engineering skills.

Education

High School Diploma -

Charlotte Engineering Early College
Charlotte, NC
05.2020

Skills

  • Continuous Integration Systems
  • Time Management and Agile
  • Strong Interpersonal and Communication
  • Organization
  • Data Structures and Algorithms
  • Debugging and Troubleshooting
  • Teamwork and Collaboration
  • Software Testing and Validation
  • API Design and Development
  • Scripting Languages: JavaScript
  • JS Frameworks: React
  • Front-End Skills: HTML, CSS
  • ADP (various versions), SAP
  • I-9 Forms
  • Garnishments
  • New hires and Termination Processes

Certification

  • Agile Certification
  • Growth and Design Certification

I love to spend my weekends reconnecting with nature; I typically take a day or two to go hiking.

I like to touch base with a new State Park at least twice a month. Sometimes it's as simple as a 30-minute drive, other times it turns into a 4-hour drive. Regardless, I enjoy getting to get some fresh air and having a chance to admire the beautiful and different views nature has to offer.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Payroll Specialist

Old Republic Home Protection
01.2023 - Current

HR Administrative Assistant

Old Republic Home Protection
10.2022 - 12.2022

Plant Admin

Reynolds Consumer Products Inc.
05.2022 - 10.2022

Associate Software Engineer

Lowe's
03.2021 - 05.2022

Apprentice

RoadToHire - Red Ventures
09.2020 - 03.2021

High School Diploma -

Charlotte Engineering Early College

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Itzel Arreola