Summary
Overview
Work History
Education
Skills
Timeline
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Itzel Chavez

Los Angeles,CA

Summary

Compassionate professional with expertise in social and human services, recognized for high productivity and efficient task execution. Specialized in client assessment, case management, and crisis intervention. Strong communication and problem-solving skills enhance support for individuals and communities.

Overview

6
6
years of professional experience

Work History

Housing Advocate /Litigation Legal Assistant

Tenants Law Firm
Los Angeles, California
09.2023 - Current
  • Conducted outreach activities to educate individuals about available resources related to housing issues.
  • Analyzed data collected from surveys administered during outreach events in order to determine areas where more resources are needed.
  • Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.

Mental Health Advocate

Active Minds UCLA
Los Angeles, CA
11.2019 - 06.2023
  • Encouraged UCLA students to actively participate in their own recovery process.
  • Informed students on strategies for coping with stressors that could exacerbate their conditions
  • Researched and referred UCLA student to appropriate community resources for additional assistance.

Community Representative

UCLA Residential Life
Los Angeles, CA
09.2019 - 06.2023
  • Identified resident issues and developed effective solutions.
  • Organized activities to foster community engagement among residents.
  • Promoted positive relationships among different groups within the community by facilitating dialogue and addressing misunderstandings.

Student Project Lead

Fostering Resilience in Students Policy Brief
Los Angeles, California
10.2021 - 12.2021
  • Researched impact of adverse childhood experiences on physical and mental health outcomes.
  • Recommended new school policy to foster resilience in K-12 children.
  • Emphasized importance of prioritizing mental health within school environment.

Education

Bachelor of Arts - Psychology And Public Affairs

University of California, Los Angeles
Los Angeles, CA
06-2023

Skills

  • Behavioral observation and documentation
  • Empathetic communication
  • Crisis intervention
  • Conflict resolution
  • Patient advocacy
  • Data analysis and collection
  • Community outreach programs
  • Risk assessment
  • Policy writing
  • Legal research
  • Spanish proficiency

Timeline

Housing Advocate /Litigation Legal Assistant

Tenants Law Firm
09.2023 - Current

Student Project Lead

Fostering Resilience in Students Policy Brief
10.2021 - 12.2021

Mental Health Advocate

Active Minds UCLA
11.2019 - 06.2023

Community Representative

UCLA Residential Life
09.2019 - 06.2023

Bachelor of Arts - Psychology And Public Affairs

University of California, Los Angeles

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