Itzel Enriquez
BRONX,NY
Summary
Dynamic professional with a proven track record at Federal Work Study, adept in written and oral communication and computer assistance. Excelled in training volunteers, maintaining confidentiality, and multitasking under pressure at IHOP. Skilled in cataloging and leveraging literary knowledge to achieve efficient project completion and enhance guest experience.
Overview
2
2
years of professional experience
Work History
Archives and Library Assistant
Federal Work Study
08.2023 - 05.2024
- Trained volunteers and interns on archival procedures, contributing to a knowledgeable and efficient workforce.
- Maintained strict confidentiality when handling sensitive documents, ensuring privacy for all parties involved.
- Collaborated with other archive staff to complete large-scale projects efficiently and accurately.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
Restaurant Hostess
IHOP
06.2022 - 08.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Education
Bachelor of Arts - English Literature
City College of New York
New York, NY05.2025
Skills
- Written and oral communication
- Computer Assistance
- Cataloging and shelving
- Reading and teaching
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Archives and Library Assistant
Federal Work Study
08.2023 - 05.2024
Restaurant Hostess
IHOP
06.2022 - 08.2022
Bachelor of Arts - English Literature
City College of New York
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