Sazzad Hossain
Emporia
Summary
Results-focused IT support and systems specialist with experience in system administration, technical support, and software integration in academic and financial environments. Skilled in network security, data analysis, and digital preservation using Python, SQL, Tableau, and advanced Excel. Strong record of end-user support, issue resolution, and maintaining secure, reliable systems. Currently pursuing dual MS and MBA degrees in IT and Business Administration with focus areas in cybersecurity, AI, and blockchain.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant - Library and Archives
Emporia State University
Emporia
01.2023 - Current
- Coordinated data collection for departmental reports (scheduling, correspondence, data entry), ensuring completeness and timely submission during cyclical reporting periods (including year-end style roll-ups).
- Prepared artifacts, inventories, and supporting documentation with rigorous version control to maintain compliance with institutional standards.
- Streamlined request tracking spreadsheets and created clear documentation to support reviews and sign-offs by supervisors and stakeholders.
Information Technology Executive
NEC Money Transfer Limited
Dhaka
01.2021 - 01.2022
- Reviewed daily inbound/outbound remittance transactions against bank-API returns and fee tables; documented exceptions and coordinated fixes to ensure on-time settlement and adherence to payment terms.
- Produced weekly Excel summaries of pending/exception items for leadership; tracked aging, root causes, and resolution status to support fiscal reviews.
- Partnered with operations and agent support to validate transaction data quality, reconcile mismatches, and maintain auditable logs consistent with contractual rules and internal controls.
- Used advanced Excel (PivotTables, lookups) and basic SQL to cross-check datasets and improve accuracy of financial/operational reporting.
Content Strategic Officer
Raincloud Digital Communication
Dhaka
01.2020 - 01.2021
- Developed and executed digital content strategies to enhance brand visibility and engagement across social media, blogs, and web platforms.
- Managed content calendars, coordinated with creative teams, and ensured consistent messaging.
- Analyzed performance using Google Analytics and Meta Business Suite to optimize content, supported SEO efforts, and presented insights to guide strategic decisions.
Research Assistant & Teaching Assistant
North South University
Dhaka
01.2018 - 01.2019
- Developed lab instruction and handouts; delivered small-group teaching and live demos (public speaking & educational materials).
- Helped design/test systems and documented results experience you can frame as program evaluation and 'monitoring outcomes.'
Education
Master of Science - Information Technology
Emporia State University
01.2025
Master of Business Administration -
Emporia State University
01.2025
Bachelor of Science - Computer Science and Engineering
North South University
01.2019
Skills
- Office 365
- Google Workspace
- Trello
- Slack
- Teams
- Lucid Chart
- MS Excel
- Tableau
- Power BI
- Google Sheets
- SPSS
- Rapid Miner
- HTML
- Python
- C
- C
- JAVA
- R Programming
- MySQL
- Microsoft SQL Server
- Microsoft Access
- Windows
- MacOS
- AWS
- Cloud platforms
- Adobe Photoshop
- Adobe Illustrator
- Adobe After Effects
- Forecasting
- Pattern Recognition
- Data modeling
- Data analyzing
- Data Mining
- Canvas
- CompTIA CertMaster
- Ability to learn quickly
- Adaptability
- Cultural Fit
- Decision-making
- Patience
- Problem-solving
- Time Management
- Teamwork
- Collaboration
- Project planning
- Risk management
- Strategic decision-making
Certification
- Network Security Expert, NSE Institute, Google Drive
- Cybersecurity and the Internet of Things, Google Drive
- Excel Skills for Business Essentials, Google Drive
- AWS Academy Graduate - Cloud Foundations, Training Badge (Trained)
- Networking 3 in 1 (CCNA, MTCNA+MTCRE), Training (Trained)
Extracurricular Activities And Volunteering
Campus Ambassador, Emporia State University, Emporia, Kansas, 01/01/23, 12/31/24, Planned and worked large campus events, coordinated logistics, and spoke to diverse audiences annual pediatric conference logistics and outreach parallels.
References
- Rebekah Curry, Public Services Supervisor, Special Collections Library and Archives, Emporia State University, rcurry@emporia.edu, 620-341-5676
- Yolanda Robinson, Manager & Executive Associate, School of Library and Information Management, Emporia State University, yrobinso@emporia.edu, 620-341-5040
- Dr. Nabid Alam, Assistant Professor, Department of Decision Systems and Sciences, Troy University, malam225360@troy.edu, 336-346-7094
Research Works
Cyber AI Trends: Future Trends in AI for Cyberbullying Prevention, Rahman, M. M., Hossain, S., Bhusal, B., Kshetri, N., In Combating Cyberbullying With Generative AI (pp. 279-298). IGI Global Scientific Publishing., 2025
Timeline
Administrative Assistant - Library and Archives
Emporia State University
01.2023 - Current
Information Technology Executive
NEC Money Transfer Limited
01.2021 - 01.2022
Content Strategic Officer
Raincloud Digital Communication
01.2020 - 01.2021
Research Assistant & Teaching Assistant
North South University
01.2018 - 01.2019
Master of Science - Information Technology
Emporia State University
Master of Business Administration -
Emporia State University
Bachelor of Science - Computer Science and Engineering
North South University