Summary
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Itzel Esparza Perez

Houston,Texas

Summary

Driven and dependable, excelled at McDonald's by enhancing customer satisfaction and streamlining operations. Demonstrated exceptional problem-solving and team collaboration skills, leading to a more efficient and positive environment. Specialized in guest services and maintaining cleanliness, contributing to a notable improvement in service delivery. Additionally, is career driven and motivated by success.


Work History

Crew Team Member

McDonald's
05.2023 - 09.2023
  • Worked front counter, drive-thru and other areas.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Collaborated with team members to complete orders.
  • Operated register to process payments and collect cash payment for order totals.
  • Improved customer satisfaction by consistently providing friendly and efficient service.

Education

GED -

Texas Education Agency
Houston, TX
11.2023

Skills

  • Customer Satisfaction
  • Patience and composure
  • Guest Services
  • Problem-Solving
  • Honest and Dependable
  • Cleaning and sanitizing
  • Team Collaboration
  • Active Listening

Affiliations

  • Military

Languages

Spanish
Native or Bilingual

Timeline

Crew Team Member

McDonald's
05.2023 - 09.2023

GED -

Texas Education Agency
Itzel Esparza Perez