Itzel Morales
Summary
Accomplished Fashion Consultant with a persuasive and decisive leadership style. Open communicator adept at increasing customer base and sales through word of mouth referrals.
Overview
2
2
years of professional experience
Work History
Bank Teller
Wells Fargo & Company
Odessa, TX
06.2024 - Current
- Performed cash handling duties including counting currency, coins and checks.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Educated customers about different types of banking services available at the branch.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
Beauty Advisor
Ulta Beauty Inc.
Odessa, TX
06.2023 - 08.2023
- Greeted customers and identified their needs through product knowledge.
- Consulted with customers to determine their needs and desired results for beauty treatments.
- Maintained a professional attitude towards clients while providing excellent customer service.
Sales Associate
Dillard's
Odessa, TX
09.2022 - 05.2023
- Maintained up-to-date knowledge of store merchandise and policies.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
- Assisted customers with product selection, sizing and styling.
Education
Bachelor of Arts - Fashion Styling
Academy of Art University
San Francisco, CA05-2026
Associate of Arts - Liberal Arts And General Studies
Odessa College
Odessa Texas05-2022
Skills
- Customer Relationship Management
- Financial Transactions
- Asset Management
- Cash counting
- Money Handling
- Customer Needs Assessment
- Leadership
- Critical Thinking
- Communication
Languages
Spanish
Full Professional
Timeline
Bank Teller
Wells Fargo & Company
06.2024 - Current
Beauty Advisor
Ulta Beauty Inc.
06.2023 - 08.2023
Sales Associate
Dillard's
09.2022 - 05.2023
Bachelor of Arts - Fashion Styling
Academy of Art University
Associate of Arts - Liberal Arts And General Studies
Odessa College
Similar Profiles
Mutombo YomboMutombo Yombo
Correspondence Agent at Wells Fargo & CompanyCorrespondence Agent at Wells Fargo & Company
Lillie KingLillie King
Premier Phone Banker at Wells Fargo & CompanyPremier Phone Banker at Wells Fargo & Company
Thomas DeBesseThomas DeBesse
Branch Banking Region Executive at Wells Fargo & CompanyBranch Banking Region Executive at Wells Fargo & Company
RONALD L. TATE, JR.RONALD L. TATE, JR.
Executive Director- Head of Supplier Diversity & Sustainability at WELLS FARGO & COMPANY (WFC)Executive Director- Head of Supplier Diversity & Sustainability at WELLS FARGO & COMPANY (WFC)
Tara BarkerTara Barker
Teller/Bank Teller Supervisor at Arvest BankTeller/Bank Teller Supervisor at Arvest Bank