Itzel ortega
el paso,Tx
Summary
Customer-Focused Retail Professional experienced in assisting customers, managing transactions, and resolving concerns. Delivered effective communication and problem-solving skills while quickly adapting to new computer systems. Aiming to provide exceptional support in a customer service role.
Overview
1
1
year of professional experience
Work History
Walmart Associate
Apparel associate
El Paso, Texas
08.2025 - 08.2026
- Delivered friendly, professional customer service to enhance customer satisfaction
- Assisted customers with inquiries and guided them in locating products to improve their shopping experience
- Resolved customer concerns to enhance their shopping experience. and work to find solutions
- Operate registers and process customer transactions when needed
- Utilized computer systems to process transactions efficiently.//'and store systems to complete work task
- Work efficiently in a busy environment while managing multiple responsibilities
- Communicated effectively with coworkers and supervisors to resolve customer issues and maintain smooth store operations
- follow company policies and maintain a professional attitude
Education
GED -
Eppc
El Paso, TX03-2025
Skills
- point-of-sale systems
- transaction processing
- customer service
- Data management
- Microsoft Office
- multitasking
- Time management
- Attention to detail
- problem solving
- communication
- conflict resolution
- Fast learner
Timeline
Walmart Associate
Apparel associate
08.2025 - 08.2026
GED -
Eppc