Itzel Perez
Cedar City,UT
Summary
Student committed to learning, developing skills, and team contribution. Self-directed and energetic. Motivated individual with strong work ethic. Strong organizational and team collaboration skills with experience in improving processes. If there is something I don't know, I'm teachable and will fulfill the task.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Facilities Management Office Assistant
Southern Utah University
10.2023 - Current
- Handling tasks that require answering calls, managing emails, scheduling meetings, and maintaining information of work-orders that are processed all throughout campus.
- Providing assistance to campus employees and Facilities Management Directors with the work order system as well as filling order requests, attending staff concerns, and directing them to ensure the completion of the orders.
- Keeping track of inventory, ordering supplies, and doing tasks around the department to support the directors needs.
Activities Intern
Marriott Vacation Club
05.2024 - 08.2024
- Collaborated with team members to develop innovative and creative activities, that resulted in great guest satisfaction.
- Enhanced guest experiences by organizing and implementing diverse activities for various age groups.
- Provided great customer service by offering resources and attending to guest's needs.
- Mentored new interns as they joined the team, sharing best practices and successful tips for activities and events.
- Performed effective communication when interacting with guests and associates.
International Student Ambassador - Director of Cultural Showcase
Southern Utah University
08.2022 - Current
- Fostered a positive work environment by focusing on empowering the culture of international and local students.
- Organized multicultural celebrations showcasing the diverse traditions, promoting inclusivity among the student body.
- Organized orientation sessions for incoming international students, ensuring a smooth transition into the American campus life.
- Led campus tours for new students every semester.
Copy shop
Sherra Library- Southern Utah University
05.2023 - 09.2023
- Oversaw and helped edit with acrobat and photoshop the client's projects to their satisfaction to then assist with the printing, cutting, packaging process of such.
- Interacted with customers in-person, by email, and over the phone to obtain better information of the printing orders to ensure customer satisfaction.
- Multi-tasked operations at the copy shop to ensure that customers were being helped while processing their orders with great efficiency and quality.
LIA - President of Latinos in Action
Milford, UT
01.2017 - 01.2019
- Latinos in Action is a national club meant to empower Latinos to lead and create change in their communities
- Our main goals were to embrace personal and cultural assets, provide service to the community, support growth, and strengthen individuals through their educational journey
- Cultivated strong relationships with the Elementary School to foster collaboration and maximize our services to the community
Utah Tourism Conference - Front Office Volunteer
Vernal, UT
09.2022 - 09.2022
- Assisted guests with daily conference tasks
- Developed and implemented strategies to facilitate check-in process for faster and more adequate process
- Followed detailed directions from management to complete daily work
- Volunteered to help with special projects of varying degrees of complexity
Education
Bachelor of Science - Hotel, Resort, And Hospitality Management
Southern Utah University
Cedar City, UT12.2024
Minor in Event Planning And Management - Hospitality Management
Southern Utah University
Cedar City, UT12.2024
Associate's Degree - Health Science
University of The People
01.2022
Event Planning and Management
Southern Utah University
04.2024
Skills
- Leadership background
- Ability to work under pressure
- Dedicated Team Player
- Creative critical thinking
- Bilingual, learning other languages
Certification
- ServSafe Certification, Food and Safety Handler
- Alcohol Handler Certified
- CPR and First Aid Certified for Adults and Infants
Languages
Spanish
Native or Bilingual
Timeline
Activities Intern
Marriott Vacation Club
05.2024 - 08.2024
Facilities Management Office Assistant
Southern Utah University
10.2023 - Current
Copy shop
Sherra Library- Southern Utah University
05.2023 - 09.2023
Utah Tourism Conference - Front Office Volunteer
Vernal, UT
09.2022 - 09.2022
International Student Ambassador - Director of Cultural Showcase
Southern Utah University
08.2022 - Current
LIA - President of Latinos in Action
Milford, UT
01.2017 - 01.2019
- ServSafe Certification, Food and Safety Handler
- Alcohol Handler Certified
- CPR and First Aid Certified for Adults and Infants
Bachelor of Science - Hotel, Resort, And Hospitality Management
Southern Utah University
Minor in Event Planning And Management - Hospitality Management
Southern Utah University
Associate's Degree - Health Science
University of The People
Event Planning and Management
Southern Utah University
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