Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Itzel Ponce

Houston,TX

Summary

Dynamic and results-oriented professional with exceptional customer service skills and a strong work ethic, honed at A1 Check Cashing. Proven expertise in cash handling and management, consistently resolving discrepancies and enhancing cash flow accuracy. Bilingual communicator thriving in high-pressure environments, dedicated to minimizing wait times and maximizing customer satisfaction.

Overview

4
4
years of professional experience

Work History

Teller

A1 Check Cashing
12.2024 - Current
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Thrived in high-stress environments.
  • Coordinated multiple responsibilities effectively.

Cashier

Jack in the Box
06.2021 - 07.2024
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.

Education

Hcc Middle College High School
Houston, TX
06.2024

Skills

  • Exceptional customer service
  • Strong work ethic
  • Professionalism and courtesy
  • Excellent time management skills
  • Cash handling and management
  • Cash handling
  • Bilingual

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Teller

A1 Check Cashing
12.2024 - Current

Cashier

Jack in the Box
06.2021 - 07.2024

Hcc Middle College High School

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