Itzel Rodriguez
Balch Springs,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to expand her knowledge in the business industry, as well as furthering her career. Ready to help the team achieve company goals. Maintains customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Kohl's
10.2022 - Current
- Greet customers and help with questions, selections, and purchases.
- Registers.
- Help customers locate items, and join reward programs.
- Work to meet or exceed special targets for credit card applications and specific product promotions.
- Stock merchandise, clearly label items, and pack up items in boxes.
- Maintain a clean sales floor and fitting rooms.
- Monitor sales floor and merchandise displays for presentable condition.
Retail Sales Associate
EVA
09.2022 - 10.2022
- Developed strong rapport with customers and created positive impression of business.
- Greeted customers and helped with any questions, selections, and purchases.
- Maintained a clean sales floor and fitting rooms.
- Registers.
- Prioritized helping customers over completing other routine tasks in store.
Customer Service Associate
H R Recycled Body Auto Parts
05.2021 - 08.2021
- Greeted customers as I assisted them in helping them find the car parts they were looking for.
- Focused on customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Bryan Adams High School
Dallas, TX05.2023
Skills
- Bilingual
- Teamwork and Collaboration
- Goal-Driven
- Time Management
- Google Analytics Certified
- Product Merchandising
- Organizational Skills
Timeline
Retail Sales Associate
Kohl's
10.2022 - Current
Retail Sales Associate
EVA
09.2022 - 10.2022
Customer Service Associate
H R Recycled Body Auto Parts
05.2021 - 08.2021
High School Diploma -
Bryan Adams High School
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