Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Itzela Gonzalez

Sacramento,CA

Summary

Dynamic and detail-oriented professional with experience at Chick-fil-A, excelling in effective communication and money handling. Proven ability to enhance team productivity and maintain high standards of cleanliness and organization. Skilled in relationship building and task prioritization, ensuring exceptional customer service and operational efficiency. Fluent in Spanish and enhancing guest interactions.

Overview

2
2
years of professional experience

Work History

Team Member

Chick-fil-A
Sacramento, CA
03.2024 - Current
  • Maintained a clean and organized work area throughout shift.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Operated cash registers to process payments from customers.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Built and maintained working relationships with peers and upper management.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Rotated through series of different stations based on team needs.

Snack Bar Attendant

Foothill Skate Inn
Sacramento, CA
01.2023 - 01.2024
  • Greeted customers and answered questions about menu items.
  • Performed additional tasks assigned by management team.
  • Stored perishables properly according to health department regulations.
  • Conducted opening, closing duties such as setting up, breaking down workstations, sanitizing surfaces, replenishing condiments.
  • Maintained accurate records of sales transactions for accounting purposes.

Education

High School Diploma -

Rio Linda High School
Rio Linda, CA
06-2023

Skills

  • Effective communication
  • Time management
  • Relationship building
  • Task prioritization
  • Attention to detail
  • Hospitality and accommodation
  • Money handling
  • Fluent in Spanish
  • Area and facility cleaning
  • Work area organization

Languages

Spanish
Professional

Timeline

Team Member

Chick-fil-A
03.2024 - Current

Snack Bar Attendant

Foothill Skate Inn
01.2023 - 01.2024

High School Diploma -

Rio Linda High School

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