Itzi Perdomo
Oakland,CA
Overview
7
7
years of professional experience
Work History
Store Cashier
Smart And Final
08.2022 - 01.2024
- Enhanced customer satisfaction by efficiently processing transactions and providing excellent service.
- Maintained accurate cash handling practices for smooth store operations and minimized discrepancies.
- Assisted customers with product inquiries, helping them make informed purchasing decisions.
- Managed register during high-volume shifts, maintaining accuracy and efficiency in financial transactions.
- Resolved customer complaints professionally, ensuring their needs were met and fostering loyalty.
- Supported front end procedures to keep items well-stocked to prevent shrinkage.
- Performed cash, card and check transactions to complete customer purchases.
- Collaborated with team members to maintain a clean and organized store environment, promoting a positive shopping experience.
Cashier
Malibu Burger
06.2021 - 05.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Set up new sales displays each week with fresh merchandise.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Retrieved items for customers and verified prices.
- Checked personal identifications during alcohol and tobacco sales.
Cashier
La Tortilla Taco
07.2019 - 01.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
Line Cook
Prep Station
03.2017 - 04.2019
- Collaborated with fellow line cooks to maintain consistent food quality across all stations.
- Reduced food waste by properly storing ingredients and managing portion sizes.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Checked food temperature regularly to verify proper cooking and safety.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Education
High School Diploma -
Lighthouse Community Charter High School
Oakland, CA06.2014
Skills
- POS System Proficiency
- Merchandising Knowledge
- Cash Handling Expertise
- Building Customer Loyalty
- Reliability and Punctuality
- Customer Service Excellence
- Maintaining Store Appearance
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Store Cashier
Smart And Final
08.2022 - 01.2024
Cashier
Malibu Burger
06.2021 - 05.2022
Cashier
La Tortilla Taco
07.2019 - 01.2021
Line Cook
Prep Station
03.2017 - 04.2019
High School Diploma -
Lighthouse Community Charter High School