Itzi Valdovinos

• Reports for SOD & EOD
• Managed incoming and outgoing shipments
• Ensured high quality of shipments by inspecting goods & assuring drivers follow their duties
• Prepared and printed necessary labels and documents, including foreign customs checks
• Tracked inventory for reports, shipments, & discrepancies for management review
• Performed administrative tasks such as filling paperwork, updating databases and generating reports
• Imputing drivers information in excel in case of any stolen or lost merchandise, some carriers needed to be verified first by dispatcher in order to be loaded

• Processed incoming/outgoing shipments, ensuring accuracy & timely delivery
• Coordinated meetings with customers for any changes to their shipping merchandise, BOL’s request or any issues or change’s made by carrier ( Email & Phone calls)
• Supervising well-executed labels and making sure pictures were well take and upload to records
• Resolved customer complaints professionally and efficiently
• Maintained accurate documentation of customer interactions and transactions
• Assisted in streamlining order processing and communication between departments
• Managed multiple tasks in a fast-paced environment while maintaining attention to detail

General labor

• Packed orders for shipment using scanners & computers to process merchandise
• Assisted in receiving, returns, unpacking, & organizing inventory in ware house
• Performed general labor duties, staging products