Summary
Overview
Work History
Education
Skills
Interests
Languages
Timeline
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ITZMIR COLON

Midvale,UT

Summary

Employer Company- Asbury Automotive Group

- Dear Asbury Automotive Group I am a Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Driven to improve efficiency and quality by adhering to company procedures. Physically fit General Laborer effective at completing projects and tasks on schedule. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Driven to improve efficiency and quality by adhering to company procedures. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Team-oriented and efficient in meeting challenging daily demands. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Tier 2 Customer Service Representative

Maximus
Sandy, UT
09.2019 - 04.2022
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations
  • Demonstrated excellent communication skills in resolving product and consumer complaints
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
  • Asked probing questions to determine service needs and accurately input information into electronic systems
  • Mentored new employees on procedures and policies to maximize team performance.

Education

High School Diploma -

Hillcrest High School
Midvale, UT
06.2018

Skills

  • Critical Thinking
  • Relationship Building
  • Attention to Detail
  • Active Listening
  • problem solving skills
  • transferable skills
  • interpersonal skills
  • adaptability
  • Team Building
  • Continuous Improvement
  • Multitasking
  • Time Management Abilities
  • Self Motivation
  • Teamwork and Collaboration
  • Excellent Communication
  • Professionalism

Interests

things that interest me are I love Playing  different Sports like Soccer and basketball and exploring new places and cultures around the world and learning a third language as well

Languages

English
Full Professional
Spanish
Professional

Timeline

Tier 2 Customer Service Representative

Maximus
09.2019 - 04.2022

High School Diploma -

Hillcrest High School
ITZMIR COLON