ITZURI ESPARZA
Modesto,US
Summary
Well-qualified office administrator with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. My current 2nd career, in the beauty industry, fuels my empathetic nature and allows me to excel in customer satisfaction.
Overview
5
5
years of professional experience
Work History
Office Assistant
Devine Automotive
Patterson, CA
07.2017 - Current
- Submitted reports on payroll activities.
- Calculated payroll deductions by accurately using Sure Payroll and processed payroll to meet preset requirements.
- Processed payroll garnishments such as tax liens and child support.
- Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency.
- Maintained consistent knowledge of multi-state and local tax regulations.
- Verified accuracy of business records by consistently updating customer information.
- Executed record filing system to improve document organization and management.
- Oversaw automated tracking and documentation of data, client correspondence and office operations.
- Completed clerical tasks such as filing, copying and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Streamlined processing procedures for various financial and employee documents to improve traceability.
Esthetician
Peach Glow Skincare
03.2021 - Current
- Market and promote to generate business
- Schedule client appointments and reschedules
- Maintain a clean, labeled and organized workspace to comply with State Board Regulations
- Proficient in European Facials, waxing, peels, body treatments and home care guidance
- Continue education to relevant and upcoming trends in skincare
- Maintain budget, inventory, income and expenses
- Maintain customer relations to promote retention and future word of mouth referrals
- Above all, strive to excel in customer satisfaction.
Education
General Studies
Ceres High
Ceres, CA06.2003
Paul Mitchell The School Modesto
Modesto, CA10.2016
Notary Public -
National Notary Association
OnlineSkills
- Guest services expertise
- Public health codes knowledge
- Courteous with Strong Service Mindset
- Customer Retention Strategies
- CRM Software
- POS Systems and Ordering Platforms
- Multitasking and Prioritization
- Patient and Empathetic
- Time Management
- Computer Proficiency
- Microsoft Office Suite
- Proactive Self-Starter
Languages
Spanish
Native or Bilingual
Timeline
Esthetician
Peach Glow Skincare
03.2021 - Current
Office Assistant
Devine Automotive
07.2017 - Current
General Studies
Ceres High
Paul Mitchell The School Modesto
Notary Public -
National Notary Association