Iuliana Cristina Gutu

• Supervised quality control processes for convertible roof manufacturing.
• Trained staff on safety standards and quality assurance protocols.
• Collaborated with engineering teams to resolve quality issues promptly.
• Implemented corrective actions to enhance product reliability and performance.
• Conducted regular audits of production lines to ensure adherence to guidelines.
• Facilitated communication between departments to improve overall production quality.
• Made suggestions with regard to procedures, standards, and equipment to facilitate work and maintain product quality.
• Performed root cause analysis of non-conforming products and identified corrective actions.
• Provided technical support to other departments during problem solving initiatives.
• Investigated complaints from customers regarding product defects or malfunctions.
• Created detailed reports summarizing quality assurance findings and provided recommendations for improvement.
• Assisted in troubleshooting complex problems involving defective materials or equipment.

· Performed root cause analysis for detected faults and developed corrective actions.

· Provided spot troubleshooting of unexpected issues with products, manufacturing, and design phases.

· Designed and presented numerous analytics reports and presentations to executives, suppliers, and customers.

· Contributed to root cause evaluation to mitigate risk and foster continuous improvement and efficiency.

· Maintained core documents and communication within manufacturing facilities to comply with applicable regulations.

· Demonstrated strong knowledge of company standards and protocols during inspections and provided all the necessary quality documentation.

· Assisted superiors with the creation of reports, quality performance, and analysis for customers, suppliers, and executives.

· Collaborated with quality team members and leaders to monitor conformance to quality standards and try to improve on those standards.

· Supported Operations team in implementing corrective actions to increase quality and processes.

Generate Q-Notifications (Complaint Report) for supplier and/or internal related issues.

Initiate and post Q-notifications on Ensemble and contact supplier/SQE for disposition/containment.

Collect all costs associated with supplier related issues.

Work directly with suppliers on root cause and corrective actions.

Gather and lead internal teams to determine root cause and corrective actions for issues.

Maintain Q-notifications in SAP and attend 8D meetings.

Report out at Team Meetings, Fast Response and Verification Station Meetings on status of Q-notifications and PPSR’s.

Attend Q-notification review and communicate status to closure of open tasks/items/issues.

Lead in house containment of internal and supplier related issues.

Perform/set-up initial containment/sort to insure production is not interrupted.

Verify location and inventory of suspect parts to be sorted using the Containment Worksheet.

Set up containment activities in SAP and ensure accurate data is populated for chargebacks

Communicate with suppliers by phone and in person

Assess suspect material placed on the suspect material shelves for all Programs

Physically move suspect material into and out of the quarantine cage.

Create Scrap, Calibration, Cage inventory Reports.

Process suspect material in SAP

Manage and maintain the calibration system

• Inspected, tested and measured materials, products and installations against specifications.
• Notified supervisors about production problems and helped identify and correct concerns.

• Delegated daily tasks to team members to optimize group productivity.
• Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
• Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
• Conducted inspections of equipment before, during and after shifts to prevent project delays and resolve issues.
• Conferred with other supervisors to coordinate operations and activities within or between departments.

• Tracked employee payroll processes to verify timely reporting and avoid late fees.
• Verified documented and requested disbursements to facilitate payments.
• Managed payroll function, accounts payable, accounts receivable, .