Summary
Overview
Work History
Education
Skills
Certification
Additional Information
References
Languages
Personal Information
Languages
Timeline
Generic

Iuri Pogujanski

Vernon Hills,USA

Summary

Dynamic and results-oriented Store Manager and Delivery Driver with over 8 years of experience in retail management, customer service, and sales. Demonstrated ability to lead teams, manage operations, and enhance customer satisfaction. Fluent in English, Russian, and Romanian, with strong communication capabilities. Experienced in inventory management and strategic route planning, resulting in enhanced productivity and resource allocation. Consistently delivers measurable improvements in operational performance. Results-oriented professional bringing expertise in accounting, supply chain management, and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Store Manager / Delivery Driver

Sarpino's Pizzeria
Northbrook, US
04.2022 - 09.2024
  • Oversaw daily store operations, managing staff to ensure exceptional customer service.
  • Coordinated delivery orders, optimizing routes to enhance efficiency and reduce delivery times.
  • Conducted regular inventory checks, maintaining cleanliness and organization throughout the store.
  • Implemented marketing strategies that increased sales and boosted customer engagement.
  • Managed operations and staff scheduling for a busy pizzeria, ensuring smooth workflow.
  • Monitored inventory levels and ensured stock met demand effectively.
  • Trained and mentored new employees in customer service protocols.
  • Resolved customer complaints promptly, maintaining high satisfaction levels.

Order Writer / Merchandiser

Mondelēz International
Illiopolis, US
10.2023 - 12.2023
  • Executed merchandising plans to enhance product visibility and increase sales.
  • Collaborated with store management to optimize inventory and merchandising processes.
  • Managed order requests, ensuring timely fulfillment and accuracy of deliveries.
  • Aligned order processing with customer needs through effective collaboration with sales teams.
  • Utilized inventory management systems for tracking stock levels and availability.
  • Communicated with suppliers to confirm order details and delivery timelines.
  • Coordinated logistics operations to streamline shipping and receiving procedures.
  • Maintained comprehensive documentation of orders for auditing and inventory control.

Regional Sales Manager

Imensitatea SRL
Balti, Republic of Moldova
09.2021 - 04.2022
  • Managed 10 retail stores, driving profitability and operational efficiency.
  • Developed pricing strategies that increased product competitiveness.
  • Implemented cost control measures to maintain budget compliance.
  • Analyzed financial statements to uncover revenue growth and cost reduction opportunities.
  • Hired, trained, and mentored employees to boost team performance.
  • Collaborated with vendors to negotiate competitive pricing for goods.
  • Created comprehensive reports summarizing sales data and customer feedback.
  • Identified market trends to discover opportunities for new product launches.

Route Sales Representative / Merchandiser

Slavena Lux
Balti, Republic of Moldova
06.2014 - 08.2021
  • Nurtured client relationships to significantly drive sales growth.
  • Executed market research for identifying new business opportunities and expanding customer base.
  • Resolved customer inquiries and complaints efficiently to deliver exceptional service.
  • Optimized route planning within territory for improved efficiency and time management.
  • Engaged in promotional activities, including trade shows and special events.
  • Delivered shipments on time while ensuring thorough resolution of customer issues.
  • Enhanced store displays through strategic visual merchandising coordination.
  • Communicated planogram execution clearly with store management for consistency.

Education

BBA - Economics

The Nistrian Institute of Economics And Law
Moldova
07.2017

Skills

  • Retail management and inventory control
  • Customer service excellence
  • Team leadership and development
  • Sales strategies and merchandising
  • Time management and cash handling
  • Sales reporting
  • Order fulfillment
  • Problem solving and conflict resolution
  • Training and mentoring
  • Employee scheduling

Certification

Driver's License

Additional Information

Successfully maintained high customer satisfaction ratings through effective management and service-oriented practices., Continually seeking opportunities for professional development and growth within the retail sector.

References

Available upon request.

Languages

  • English, Intermediate
  • Russian, Fluent
  • Romanian, Fluent

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for Any Employer

Languages

Romanian
Native/ Bilingual
Russian
Native/ Bilingual
English
Professional

Timeline

Order Writer / Merchandiser

Mondelēz International
10.2023 - 12.2023

Store Manager / Delivery Driver

Sarpino's Pizzeria
04.2022 - 09.2024

Regional Sales Manager

Imensitatea SRL
09.2021 - 04.2022

Route Sales Representative / Merchandiser

Slavena Lux
06.2014 - 08.2021

BBA - Economics

The Nistrian Institute of Economics And Law