Summary
Overview
Work History
Education
Skills
Traveling, Photography, Arts and Crafts
Timeline
Generic

Iva Benbrook

Summary

Adept at enhancing operational efficiency and customer satisfaction, leveraged time management and teamwork skills at DoorDash and Redding School District to surpass delivery targets and foster educational support. Expertise in energy calculations and compassionate care underscores a versatile skill set, driving success in dynamic environments.

Overview

31
31
years of professional experience

Work History

Delivery Driver

DoorDash
01.2023 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered food and other items ordered to customers doorsteps and business offices.
  • Able to use the DoorDash Dasher App efficiently.
  • Manage multiple orders at a time.
  • Have at least 100 dashes for the last 30 days to remain top dasher.

Substitute Instructional Assistant

Redding School District
10.2017 - 03.2020
  • Partnered closely alongside school staff members to uphold established policies while actively participating in professional development opportunities.
  • Promoted social-emotional learning by facilitating activities that nurtured teamwork, communication, and conflict resolution skills among students.
  • Navigated challenging student behavior situations with sensitivity and empathy, implementing appropriate interventions to maintain a focused learning environment.
  • Aided lead teacher in record-keeping tasks such as evaluating behavior in mainstream classes for documentation purposes.
  • Elevated overall classroom efficiency by supporting teachers with grading assignments while offering valuable insights on areas needing improvement.
  • Supported lead teacher in implementing established lesson plans, ensuring continuity of instruction during their absence.
  • Assisted students with special needs in achieving educational goals, employing tailored strategies and accommodations.
  • Bolstered students'' confidence levels by offering ongoing encouragement and support in their academic endeavors, ultimately resulting in stronger performance outcomes.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Maintained safety and security by overseeing students in recess environments.
  • Delivered curriculum in both one-on-one lessons and group learning environments.
  • Monitored student behavior and administered discipline as needed.
  • Streamlined classroom management by assisting with daily routines, transitions, and organization of materials.
  • Maintained a safe, positive learning environment by modeling appropriate behavior and enforcing classroom rules consistently.
  • Worked in regular classrooms of 20 to 30 students as well as smaller classes of 5 to 10 students.

Energy Calcs Technician

5 Star Energy
05.2016 - 05.2018
  • Calculate blueprints for building energy efficiency.
  • Enter calculations into software program to determine if buildings pass energy codes.
  • File
  • Answered multiple phone calls a day, scheduled appointments and took messages.
  • Took payments, used copy and fax machines and record keeping.
  • Customer service

IHSS Care Provider

Health And Human Services Agency
05.2014 - 04.2018
  • Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
  • Provided transportation and appointments management.
  • Ensured a safe and comfortable environment by maintaining a clean and organized living space.
  • Household chores
  • Pick up and administer medications.
  • Dress, bathe, feed and assist with using restroom.
  • Shopping

Volunteer Instructional Assistant

Gateway Unified School District
01.1994 - 06.2001

Education

Bachelor of Arts - Social Sciences (specializing in Sociology)

California State University, Chico
Chico, CA
05.2021

Skills

  • Positive Attitude
  • Customer Service
  • Teamwork and Collaboration
  • Punctual and Reliable
  • Time Management
  • Patient

Traveling, Photography, Arts and Crafts

I enjoy traveling with family. My favorite vacations entail swimming and snorkeling. I love taking photos; especially of nature/wildlife. I also really enjoy making hair bows, painting, and building and refurbishing furniture. 

Timeline

Delivery Driver

DoorDash
01.2023 - Current

Substitute Instructional Assistant

Redding School District
10.2017 - 03.2020

Energy Calcs Technician

5 Star Energy
05.2016 - 05.2018

IHSS Care Provider

Health And Human Services Agency
05.2014 - 04.2018

Volunteer Instructional Assistant

Gateway Unified School District
01.1994 - 06.2001

Bachelor of Arts - Social Sciences (specializing in Sociology)

California State University, Chico

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Iva Benbrook