Iva Radulovic
Miami Beach,FL
Summary
Driven professional with experience in hospitality and creative fields. As Captain at Mr. Chow, led shifts and upheld service standards for numerous guests. Background includes roles as Server and Barista, providing comprehensive operational knowledge of restaurant and café environments. Expertise in graphic and web design and social media management enhances online presence for businesses. Fluent in English, Spanish, Serbian, and B2 level of Italian, facilitating effective communication with diverse teams and customers.
Overview
7
7
years of professional experience
Work History
Server/Lead Hostess
Bon Bouquet Cafe
Miami Beach, Florida
01.2026 - Current
- Supported guest service and café operations in a busy environment.
- Greeted Bon Bouquet Cafe guests with warm, attentive dine-in service.
- Delivered friendly, efficient service to high-volume guest flow in fast-paced café setting.
- Took and delivered food and beverage orders accurately to support guest satisfaction.
- Resolved guest requests and concerns quickly to maintain a positive dining experience.
- Prepared and served coffee and other beverages to support fast, consistent service.
- Coordinated with kitchen staff to ensure timely food preparation and delivery. and front-of-house staff to keep workflow smooth.
- Collaborated with team members to streamline operations and enhance service efficiency. with station setup, cleanliness, and organization.
- Created a welcoming atmosphere for customers by ensuring cleanliness and organization. professional environment for customers.
Captain/Supervisor
Mr Chow
Miami Beach, Florida
12.2022 - 06.2026
- Provided service to over 200 guests each night, handling requests and resolving issues quickly.
- Assisted in managing assigned stations during service hours. to keep service smooth and guest experiences positive.
- Took food orders and helped set up stations for timely, accurate service.
- Monitored table flow in assigned stations to keep service moving and reduce wait times.
- Collaborated with kitchen and front-of-house staff to enhance service quality. with kitchen and front-of-house staff to maintain service quality.
- Trained and assisted new servers on restaurant procedures and service standards.
- Supported positive team culture by helping colleagues and improving day-to-day operations.
Server
Henderson Beach Resort
Destin, Florida
06.2022 - 10.2022
- Henderson Beach Resort is a luxury resort offering fine dining, casual, and poolside service across multiple restaurants.
- Delivered attentive and professional service in fine dining restaurants, Horizons and Primrose, enhancing guest dining experiences.
- Delivered exceptional service in a fast-paced, high-end resort environment.
- Provided attentive service to guests at various dining locations. at poolside and beach locations, ensuring timely delivery and guest satisfaction.
- Assisted with breakfast service at Park Inn, maintaining efficiency during high-volume morning shifts.
- Took and delivered food and drink orders accurately, responding to guest requests promptly to ensure satisfaction.
- Supported team members by setting up and organizing dining stations. with station setup and organization, maintaining cleanliness to support efficient service.
- Communicated effectively with kitchen and front-of-house staff to maintain smooth operations.
- During my time at the resort, I worked in various dining settings, including fine dining restaurants, poolside, beach service, and breakfast service.
Graphic Designer / Web Designer
AMR Global Advisors
Podgorica
12.2019 - 05.2022
- Worked as a graphic and web designer at a marketing and design company, creating visual content, websites, and supporting marketing campaigns for various clients. Also completed freelance design projects to expand creative experience.
- Designed graphics, logos, and promotional materials for company clients and freelance projects.
- Built and maintained websites, ensuring usability, functionality, and visual appeal.
- Collaborated with clients and internal teams to develop customized design solutions that met specific needs.
- Implemented branding strategies to enhance client recognition and engagement.
- Delivered high-quality design work on time across multiple projects, ensuring client satisfaction.
- Supported marketing campaigns by creating engaging social media content and promoting online presence.
- Supported digital marketing efforts to increase client reach and audience interaction.
Education
Master of Graphic Design -
Academy of Fine Arts
Podgorica, Montenegro09-2021
Bachelor of Graphic Design -
UDG Faculty of Design and Multimedia
Podgorica, Montenegro09-2017
High School -
Gymnasium Slobodan Skerovic
Podgorica, Montenegro09-2013
Skills
- Casual dining service
- Beverage service
- Wine service
- POS systems
- Shift supervision
- Team leadership
- Upselling strategies
- Food safety
- Attention to detail
- Adobe Photoshop
- Adobe Illustrator
- Web design
- Social media graphics
- Advertising
- Logo design
Personal Information
Date of Birth: 1998-07-19
Languages
Native Serbian - Fluent Spanish - Fluent English - B2 Italian
ADDITIONAL SKILLS
Advanced knowledge of Adobe (Illustrator, Photoshop, Lightroom, Premiere, After Effects, InDesign)
Timeline
Server/Lead Hostess
Bon Bouquet Cafe
01.2026 - Current
Captain/Supervisor
Mr Chow
12.2022 - 06.2026
Server
Henderson Beach Resort
06.2022 - 10.2022
Graphic Designer / Web Designer
AMR Global Advisors
12.2019 - 05.2022
Master of Graphic Design -
Academy of Fine Arts
Bachelor of Graphic Design -
UDG Faculty of Design and Multimedia
High School -
Gymnasium Slobodan Skerovic