Summary
Overview
Work History
Education
Skills
Leadership Experience
Certification
Timeline
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Iva Valdez Garcia

Summary

Diligent Specialist with strong history of managing on-site operations effectively. Proven track record of maintaining safety standards and ensuring project completion within deadlines. Demonstrated leadership and problem-solving skills in high-pressure environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

On-Site Supervisor

Proman Staffing
01.2024 - Current
  • Mitigated risk factors in the recruitment process by conducting thorough background checks and reference verifications for potential candidates.
  • Developed targeted recruiting plans for hard-to-fill positions, resulting in successful placements within tight deadlines.
  • Collaborated with HR teams to ensure compliance with employment laws, regulations, and company policies throughout the recruitment process.
  • Partnered with hiring managers to identify workforce needs and develop customized staffing solutions.

Spanish Interpreter

Into Languages Global
07.2022 - Current
  • Delivered exceptional customer service to both English-and Spanish-speaking clients through skillful written and verbal communication abilities.
  • Facilitated clear communication between healthcare providers and patients, bridging language barriers for optimal care delivery.
  • Contributed to higher patient satisfaction in healthcare settings, interpreting patient concerns and medical instructions to ensure clear understanding.
  • Improved comprehension and engagement in educational settings by interpreting complex subjects into Spanish, tailoring language to diverse age groups.

Specialist

Apple
10.2024 - 01.2025
  • Supported store management with administrative tasks including scheduling appointments, processing transactions, and handling customer inquiries professionally.
  • Enhanced customer satisfaction by providing personalized and knowledgeable assistance in selecting products, services and purchase options and support in offering ownership opportunities.
  • Maintained up-to-date knowledge of product and service changes.

Inventory Control Supervisor

Amazon
05.2020 - 11.2024
  • Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Led a team of inventory control specialists, providing guidance, performance evaluations, and professional development opportunities.
  • Enhanced order fulfillment speed, ensuring accurate picking, packing, and shipping of customer orders.
  • Conducted training and change management processes to improve operations.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.

Education

Bachelor of Arts - International Studies

University of North Carolina At Charlotte
Charlotte, NC
12-2021

Bachelor of Arts - Spanish

University of North Carolina At Charlotte
Charlotte, NC
12-2021

Associate of Arts - Business And Entrepreneurship

Central Piedmont Community College
Charlotte, NC
05-2019

Skills

  • Leadership development
  • Problem-solving
  • Hiring and onboarding
  • Interpersonal communication
  • Workforce Management
  • Microsoft office
  • Avionte/Bold

Leadership Experience

Treasure / Hispanic College Awareness Program

University of North Carolina at Charlotte | August 2019-2021

 Oversaw the organization's budget and conducted fundraisers



Certification

  • Translation Spanish Certified
  • Business Spanish Certified
  • E-verify Certified


Timeline

Specialist

Apple
10.2024 - 01.2025

On-Site Supervisor

Proman Staffing
01.2024 - Current

Spanish Interpreter

Into Languages Global
07.2022 - Current

Inventory Control Supervisor

Amazon
05.2020 - 11.2024

Bachelor of Arts - International Studies

University of North Carolina At Charlotte

Bachelor of Arts - Spanish

University of North Carolina At Charlotte

Associate of Arts - Business And Entrepreneurship

Central Piedmont Community College

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