Cindi Valera
houston,Texas
Summary
Dynamic leader specializing in organizational development and project management with a successful track record at JSL Food / Priority Workforce. Demonstrated expertise in cultivating team-oriented environments, enhancing customer satisfaction, and enforcing quality control measures. Proficient in Microsoft Excel and dedicated to fostering staff professional growth, resulting in substantial improvements in operational efficiency and training programs.
Overview
6
6
years of professional experience
Work History
On-Site Supervisor
JSL Food / Priority Workforce
Houston, Texas
06.2024 - 10.2024
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Maintained an organized filing system for customer records and service requests.
- Answered customer inquiries over the phone and through email.
- Created a safe environment that encouraged open communication between staff and clients.
- Performed data entry tasks accurately in a timely manner using various software systems such as ADP Workforce Now or QuickBooks Payroll Software.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Oversaw recruitment and hiring of executive team members.
- Supported Human Resources department with recruitment activities.
- Oversaw staff recruitment, training, and development activities.
Staff Coordinator
Prime Facility Group
Houston, TX
11.2023 - 06.2024
- Coordinated recruitment events and open houses
- Managed staff recruitment, hiring, training, and development.
- Supported HR personnel in recruiting efforts through job postings online.
- Managed staffing needs by recruiting, interviewing, hiring, orienting, and disciplining employees.
- Created a safe environment that encouraged open communication between staff and clients.
- Maintained open communication between staff members and management teams.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Processed payroll for over 300 employees bi-weekly, ensuring accuracy of pay and deductions.
- Organized office space, including ordering supplies, setting up equipment, and ensuring cleanliness of work area.
Office Administrator Supervisor
Sonido Campos
McAllen, TX
06.2018 - 07.2022
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Directed and supervised team of 30 employees in daily operations.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Researched industry trends related to recruitment best practices.
- Organized onboarding sessions for new hires by coordinating orientation materials and training schedules
Education
High School Diploma -
Memorial High School
McAllen, TX05-2018
Skills
- Organizational Development
- Environmental awareness
- Project restructuring
- Inventory Management
- Experience in leadership
- Multitasking
- Team building
- Professionalism
- Problem-solving abilities
- Project Management
- Payroll
- Scheduling and calendar management
- Hospitality and accommodation
- Scheduling
- Customer and client relations
- Microsoft Excel
- Microsoft Word
- Plan projects
- Marketing Management
- Quality Control
- Employee Training
Languages
Spanish
Professional
English
Professional
Timeline
On-Site Supervisor
JSL Food / Priority Workforce
06.2024 - 10.2024
Staff Coordinator
Prime Facility Group
11.2023 - 06.2024
Office Administrator Supervisor
Sonido Campos
06.2018 - 07.2022
High School Diploma -
Memorial High School
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