Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Isaac Valenzuela

Kennewick,WA

Summary

Dynamic sales consultant with a proven track record at Casa Auto Group, adept in sales funnel management and customer relationship management. Recognized for enhancing customer satisfaction as well through surveys, through consultative techniques, and maintaining urgency in service. Strong time management skills complemented by a commitment to continuous learning and product knowledge.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sale Consultant

Casa Auto Group
03.2025 - 07.2025
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Responded to telephone and in-person requests for information.
  • Stayed knowledgeable on latest product or service innovations and technological advancements through continuous training.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.

Manager

Applebee's Grill + Bar
03.2021 - 09.2024
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Cross-trained existing employees to maximize team agility and performance.

Bartender

Applebee's Grill + Bar
03.2021 - 09.2024
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Education

Southridge High School
Kennewick, WA

Skills

  • Sales funnel management
  • Demonstrations
  • Customer relationship management
  • Time management

Certification

  • Chevrolet Certified
  • GMC Certified

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Sale Consultant

Casa Auto Group
03.2025 - 07.2025

Manager

Applebee's Grill + Bar
03.2021 - 09.2024

Bartender

Applebee's Grill + Bar
03.2021 - 09.2024

Southridge High School
Isaac Valenzuela