Ivan Becerra
Los Angeles,CA
Summary
Bilingual, professionally skilled in safety monitoring and customer service. Demonstrated success in training new employees and enhancing operations within the amusement industry. Worked in management as a group with problem-solving discussions, and detailed training outlines. I serve as a mentor to teenagers at my job to keep them on track with work, and be available if they need me.
Overview
4
4
years of professional experience
Work History
Ride Operator/ Shift Lead
Pacific Park Amusements
Los Angeles, CA
02.2023 - Current
- Operated amusement rides, ensuring safety protocols and guest satisfaction.
- Monitored ride performance and addressed operational issues promptly.
- Trained new team members on ride operation procedures and safety standards.
- Ensured to be fully available to employees and guests while running the shift
- Taught an international ride operator certification class (IROC)
- Oriented new hires to the Rides department
Cashier
Trimana
Los Angeles, CA
02.2022 - 04.2022
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Maintained a clean and organized checkout area, enhancing customer experience.
- Handled cash management duties, ensuring accuracy in daily financial reconciliation.
Education
Bachelor of Arts - Social Work
California State University, Los Angeles
Los Angeles, CA05-2027
High School Diploma -
Alliance Patti And Peter Neuwirth Leadership Academy
Los Angeles, CA06-2022
Skills
- Safety monitoring
- Customer service
- Bilingual
- Management Skills
- Operation of Rides
- Team collaboration
- Training skills working with new hires
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Ride Operator/ Shift Lead
Pacific Park Amusements
02.2023 - Current
Cashier
Trimana
02.2022 - 04.2022
Bachelor of Arts - Social Work
California State University, Los Angeles
High School Diploma -
Alliance Patti And Peter Neuwirth Leadership Academy