IVAN DEVEVO
New Britain,CT
Summary
An organized and dependable candidate successful at managing multiple priorities with a positive attitude with an eagerness to take on added responsibilities to meet team goals.
Administrative professional skilled in optimizing office workflows and managing diverse administrative tasks. Proven ability to support higher management through effective scheduling and coordination. Strong focus on team collaboration and adaptability to changing organizational needs, ensuring seamless operations and goal achievement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
BUSINESS INTELLIGENCE ADMINISTRATOR
Great American Donut | Dunkin’
Plainville, CT
08.2023 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Worked directly with payroll and managed company wide onboarding for all 40 locations.
- Created and maintained various business reports through excel and monitored each location daily each metric on these reports.
- Monitored cameras at each location daily for loss prevention and managed investigations accordingly.
- Worked directly with the Chief Operating Officer to assist in managing operational opportunities.
SHIFT MANAGER
Dunkin’
Plainville, CT
12.2022 - 01.2025
- Ran front counter, drive-thru and other areas at over 20 locations and optimized each area for fast and accurate. service
- Ensured team members followed food safety and Dunkin’ brand standards.
- Assisted other team members to achieve goals.
- Collaborated with team members to complete orders and meet goals for each day.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
CREW MEMBER
Little Caesars Pizza
04.2022 - 12.2022
- Provided customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, kitchen, and other areas.
Education
Associate of Science -
CT State Community College
Hartford, CTHigh School Diploma - undefined
New Britain High School
New Britain, CT06.2023
Skills
- Teamwork and collaboration
- Positive go-getter attitude
- Positive brand representation
- Adaptability
- Resolving and moderating
- Clerical knowledge
- Record keeping and file management
- Attention to detail
- Organized documentation and reporting systems
- Microsoft Office
- Data entry
Certification
ServSafe Manager Certification
Timeline
BUSINESS INTELLIGENCE ADMINISTRATOR
Great American Donut | Dunkin’
08.2023 - Current
SHIFT MANAGER
Dunkin’
12.2022 - 01.2025
CREW MEMBER
Little Caesars Pizza
04.2022 - 12.2022
High School Diploma - undefined
New Britain High School
Associate of Science -
CT State Community College