Ivan Elorza
Transportation Manager II
Pomona,California
Summary
Service-focused Transportation Manager with a strong background in logistics management, customer service, and team leadership. Highly skilled in efficiency management, cost reduction, and performance maximization. Experienced in managing high-performing teams, coordinating complex logistics operations, and driving results. Proven track record of improving employee performance and achieving operational goals, including breaking company delivery records and supporting team recognition initiatives. Committed to continuous productivity improvements through training, and efficient transportation operations. Excellent problem-solving and critical thinking abilities.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Transportation Manager
J.B. Hunt Transportation Services
06.2024 - Current
- Managed daily work schedules for employees, and resolved delivery issues to ensure timely operations
- Directed repair and maintenance activities for equipment, vehicles, and facilities
- Supervised a team of drivers, reviewing performance, and promoting efficient deliveries and pickups
- Multitasked with multiple drivers, both in person and remotely, to ensure smooth operations
- Maximized performance by monitoring daily activities, and mentoring team members to improve efficiency
- Accurately completed payroll to meet employee expectations
- Assisted Operations Managers with various tasks to resolve operational issues
- Helped two assigned drivers achieve 'Driver of the Month' status through coaching and performance improvement
- Contributed to the team breaking the J.B
- Hunt San Bernardino terminal's all-time delivery record during peak season
Appointment Coordinator
Expert Home Builders
11.2022 - 06.2024
- Averaged between 8 and 14 leads per week, consistently driving client interest and engagement
- Through cold calling
- Scheduled appointments for contractors, ensuring timely coordination with clients
- Persuaded potential clients to choose services by emphasizing competitive home renovation pricing
- Coordinated client specifications, including measurements and materials for projects, with contractors
Supervisor
E&F Landscape
02.2018 - 11.2022
- I communicated with over 200 clients, providing translation services and ensuring client satisfaction
- Supervised a team of 6-8 employees, ensuring efficient project execution
- Negotiated and closed landscaping and construction contracts, securing ongoing business relationships
- Responded to customer questions regarding products, prices and availability
Education
Bachelor of Arts - Business Administration and Management
California State University, San Bernardino
San Bernardino, CA 08.2020 - 05.2024
High school or equivalent -
Ganesha High School
Pomona, CA 08.2016 - 05.2020
Skills
- Microsoft Word
- PowerPoint
- Spreadsheets
- Calendar
- Patience and persistence
- Customer service
- Geotab
- FM2
- Payroll
- Gmail
- Hazardous material tracking
- CRM navigation
Additional Information - Fraternity Involvement
Kappa Sigma Fraternity, Social Chairman, Organized events to enhance networking and build connections with other student organizations.
Timeline
Transportation Manager
J.B. Hunt Transportation Services
06.2024 - Current
Appointment Coordinator
Expert Home Builders
11.2022 - 06.2024
Bachelor of Arts - Business Administration and Management
California State University, San Bernardino
08.2020 - 05.2024
Supervisor
E&F Landscape
02.2018 - 11.2022
High school or equivalent -
Ganesha High School
08.2016 - 05.2020
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