Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Serena Manning

Whittier,CA

Summary

Resourceful Transportation Manager with established proficiencies. Creating effective marketing and planning strategies and addressing all safety and health issues promptly. Vast experience in all aspects of loading and transporting materials.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Coordinated transportation manager with several years of experience overseeing all aspects of the transportation department. Adept at scheduling and directing work activities while providing direction and leadership to drivers and other operations staff. Conducting and processing company payroll, billing and auditing. Organized and efficient with outstanding interpersonal skills.

Overview

19
19
years of professional experience

Work History

Transportation Manager

Illumination Foundation
Cerritos, CA
10.2014 - Current
  • Review calendar and coordinate a route for drivers for all medical, social transport needs
  • Los Angeles County / Orange County / Inland Empire County
  • Create a time sheet for staff to notify the clients of their appointments
  • Provide directions for clients who take public transportation
  • Managed 11 drivers under my supervision
  • Fleet management of (41) vehicles in total
  • Schedule all mechanical services
  • Roadside Assistance
  • Weekly inspections
  • Tags and Registration
  • Insurance claims / collisions
  • Manage Toll Road account
  • Manage Lyft account
  • Manage WEX gas cards and receipts for all vehicles
  • Reconciling credit card receipts
  • Monthly Lyft / WEX reports to accounts payable
  • Negotiate new vehicle leases and purchases.

Cashier / Customer Service / Associate Manager / Manager

7-11 Convenient Store
05.2011 - 11.2015
  • Ordering / Receiving / Inventory of all products for store
  • Product distribution throughout entire store
  • Providing outstanding customer service
  • Responsible for the cash flow of registers assigned to me
  • Managed 4-6 employees under my supervision
  • Projects and assignments were completed for each shift
  • Kept the store at an (A) or 90 % for all quarterly inspections
  • Train all new hires on company policies and procedures
  • Responsible for the cash flow of my register
  • Closing out and counting all monies for cashiers
  • Cash and purchase report.

Accounting Clerk

Fasone Construction, Inc.
08.2010 - 08.2011
  • Accounts Payable / Accounts Receivable
  • Reconciling credit card receipts
  • Estimates / proposals / heavy phones
  • Update and maintain subcontractor's information
  • Payroll preparation / open and distribute mail / heavy phones.

File Clerk/ Human Resource Assistant

Bimbo Bakeries USA, Inc. (Via Comet Employment Agency)
04.2007 - 03.2009
  • Processing and handling all medical leave of claims (FMLA)
  • Over 2,000 employees at 52 different depots
  • Managed all pre-hire screenings /drug testing / physicals
  • Reporting all correct documentation to the correct supervisors
  • Oversaw all HR files / new hires / terminations.

Sales Associate

Mervyn's Department Store
01.2006 - 01.2009
  • Shipping / Receiving / Inventory control
  • Product distribution throughout entire store
  • Providing outstanding customer service
  • Responsible for the cash flow of registers assigned to me.

Volunteer Position

Phoenix House
05.2005 - 03.2006
  • Arrange childcare for the resident
  • Facilitate and attend groups on many different subjects.

Education

GED -

ABC Adult School
01.2024

Skills

  • Driving
  • Microsoft Excel
  • Microsoft Outlook
  • Transportation management
  • Fleet management
  • Microsoft Word
  • Budgeting
  • Management
  • Microsoft Publisher
  • Office Management
  • Cashiering
  • Sales
  • 10 key calculator
  • Shipping & receiving
  • Microsoft Office
  • Customer service
  • Human resources
  • Microsoft Powerpoint
  • Inventory control
  • Fleet Management
  • Cost control and tracking
  • Shipping cost reduction
  • Staff recruitment
  • Dispatch operations
  • Transportation Regulations
  • Safety Management
  • Route Planning
  • Budget Control

Personal Information

Willing To Relocate: Anywhere

Timeline

Transportation Manager

Illumination Foundation
10.2014 - Current

Cashier / Customer Service / Associate Manager / Manager

7-11 Convenient Store
05.2011 - 11.2015

Accounting Clerk

Fasone Construction, Inc.
08.2010 - 08.2011

File Clerk/ Human Resource Assistant

Bimbo Bakeries USA, Inc. (Via Comet Employment Agency)
04.2007 - 03.2009

Sales Associate

Mervyn's Department Store
01.2006 - 01.2009

Volunteer Position

Phoenix House
05.2005 - 03.2006

GED -

ABC Adult School
Serena Manning