Bachelor of Science - Economics/Environmental Studies
Whitman College
Walla Walla, WA 08.2023 - Current
Ivan Ferjancic
Student
Santa Fe,NM
Summary
Punctual and honest with a solid background in service and education environments. Enthusiastic growth mindset and drive to improve daily. Organized with multitasking ability. Meticulous to detail and dependable with any deadline. Responsible and positive worker with a drive for improving Great people skills and willingness to engage with anybody. brand image.
Education
High School Diploma -
Santa Fe Preparatory School
Santa Fe, NM05.2023
Work History
Server
Opuntia Cafe
06.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset 30+ tables to keep dining room and work areas clean.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Education Volunteer
Santa Fe Public Schools
01.2023 - 05.2023
- Promoted inclusivity and diversity by adapting lessons to accommodate various learning styles and cultural backgrounds.
- Enhanced student engagement with hands-on learning experiences, interactive games, and collaborative projects.
- Organized extracurricular activities for further skill development and community involvement among students.
- Developed social connections amongst kids during after school programs.
- Assisted teachers with supervision and care of group of 20+ children.
- Supported classroom activities, tutoring, and reviewing work.
Server/Cashier Team Lead
Haagen Dazs
05.2021 - 08.2021
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Served food products to customers in timely fashion.
- Received and processed customer payments.
- Quickly and accurately counted drawers at start and end of each shift
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Skills
- Experience With Children
- Google Suite
- Beginner Excel
- Customer service
- Customer Seating
- Shift Opening and End Procedures
- Cash Register and POS Systems
- Product Restocking
- Food and Beverage Experience
- Order Accuracy
- Obtained Alcohol Serving License
- Retail Merchandising
Timeline
Bachelor of Science - Economics/Environmental Studies
Whitman College
08.2023 - Current
Server
Opuntia Cafe
06.2023 - 08.2023
Education Volunteer
Santa Fe Public Schools
01.2023 - 05.2023
Server/Cashier Team Lead
Haagen Dazs
05.2021 - 08.2021
High School Diploma -
Santa Fe Preparatory School
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Similar Profiles
Gaylou PabayoGaylou Pabayo
Barista/Coffee Shop Supervisor at Ewan Cafe,Social Cafe,Baristo Cafe,3 Bean RoasteryBarista/Coffee Shop Supervisor at Ewan Cafe,Social Cafe,Baristo Cafe,3 Bean Roastery
Adan HayesAdan Hayes
Cafe Server at Red Dirt Cafe, Mulbury Lane CafeCafe Server at Red Dirt Cafe, Mulbury Lane Cafe
CLARISA BOLANOSCLARISA BOLANOS
Cashier - Customer Service Assistant at WHITE CRESCENT CAFE (PAPA ROTI CAFE )Cashier - Customer Service Assistant at WHITE CRESCENT CAFE (PAPA ROTI CAFE )
Luz Gonzales BernalLuz Gonzales Bernal
Crew Member at McDonald's RestaurantCrew Member at McDonald's Restaurant
Dennis GascaDennis Gasca
Security Police Officer 1 Lieutenant at Centerra Los Alamos/N2MISSecurity Police Officer 1 Lieutenant at Centerra Los Alamos/N2MIS