Patricia Lavan
Huntington Station
Summary
I am multifaceted , hardworking and have worked with the public in a service role for many years.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Server
Sunrise Senior Living
04.2023 - Current
- Take residents meal orders serve bus and break down room, set up for next day, do split shift, prep for lunch dinner
- Handled a high volume of customers regularly
- Greeted customers and guests
- Took and memorized orders
Companion/Caregiver
RECCO HOME CARE SERVICE
06.2020 - Current
- Work in a private home with a client with cerebral palsy. Duties included giving medication, feeding help with dressing and grooming. I took him to appointments outside the home and acted as a companion.
Certified Medical Assistant (CMA)
North Suffolk Cardiology
02.2022 - 05.2022
- Assisted physicians with rooming patients, taking vitals and ekg's, performed stress tests, entered medical histories into computer systems refilled prescriptions
Rec Assistant
The Arbors Assisted Living
11.2020 - 01.2021
- Work with seniors/ and dementia patients creating activities and leading classes. Serving food and reception. I acted as a companion and caregiver. I taught chair yoga for seniors as well as lead tai chi and meditation classes.
Server
Head of the bay club
09.2017 - 02.2019
- Took orders and served customers; worked catering, dressed tables. I became efficient as a server here, I started out in friendlies as a young woman and moved through different restaurants since then.
Cashier/Customer Service
Michaels
09.2016 - 08.2017
- Worked as cashier sales associate and customer service. Rang up customers, cleaned and stocked stores and inventory.
CDA
Miss Dawns Childcare
09.1996 - 10.2015
- Assisted leas teacher with classes, led children in activities, created murals and crafts, fed and changed children
Sales Associate
Dressbarn
03.2006 - 09.2006
- Worked as sales associate focus on sales of womens clothing and credit cards
- Greeted customers in a friendly manner
Server
Friendly's
09.1992 - 05.1996
- Took orders served food, worked as dishwasher, bussed tables, served take out ice cream window, worked as css waitress trainer
- Took and memorized orders
Hostess/Server
Red Lobster
09.1993 - 03.1994
- Acted as hostess greeted and seated patrons :answered calls: worked as well as alley expediator
Lead Sales Associate/Key Holder
Talbots
12.1993 - 02.1994
- Responsibilities included opening and closing of the store, balancing cash drawers, meeting daily and weekly sales quotas. Arranging merchandise floor plan, inventory, bank deposits at store close
Education
Certification in Clinical Medical Assistant - Medical Technology
ES Boces
Brentwood, NY01-2022
High School Diploma - English/art
Farminbgdale State University
Farmingdale, NY05.1993
Some college - Art/ english
Le Moyne College
Syracuse, NY05.1991
High school diploma or GED - undefined
St anthony hs
South Huntington, NY05.1990
Skills
- Busser
- Catering
- Serving Experience
- Restaurant Experience
- Host/Hostess
- Kitchen Experience
- Home Care
- Food Preparation
- Meal Preparation
- Cooking
- Writing Skills
- POS
- Cashiering
- Food Service
- Senior Care
- Caregiving
- Food Industry
- Teaching
- Banquet Experience
- Bartending
- Hospitality
- Cleaning Experience
- Event Planning
- Food Safety
- Dementia Care
- Laundry
- Tube Feeding
- Experience with Children
- Medication Administration
- Developmental Disabilities Experience
- Childcare
- Personal Assistant Experience
- Yoga
- Residential Cleaning
- Retail Sales
- Microsoft Office
- Supervising experience
- Martial arts (10 years)
- Martial arts
- EMR Systems
- Vital Signs
- Microsoft Word
- ADLs
- Patient care
- Special needs
- Hospice care
- Assisted living
- Alzheimer's care
- Nursing home experience
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Certification
- 200 hour YTT, 2020-10-01, Present, Completed 200 hour YTT at Yoga Oasis of Woodbury
- Driver's License
- First Aid Certification
- CPR Certification
Timeline
Server
Sunrise Senior Living
04.2023 - Current
Certified Medical Assistant (CMA)
North Suffolk Cardiology
02.2022 - 05.2022
Rec Assistant
The Arbors Assisted Living
11.2020 - 01.2021
Companion/Caregiver
RECCO HOME CARE SERVICE
06.2020 - Current
Server
Head of the bay club
09.2017 - 02.2019
Cashier/Customer Service
Michaels
09.2016 - 08.2017
Sales Associate
Dressbarn
03.2006 - 09.2006
CDA
Miss Dawns Childcare
09.1996 - 10.2015
Lead Sales Associate/Key Holder
Talbots
12.1993 - 02.1994
Hostess/Server
Red Lobster
09.1993 - 03.1994
Server
Friendly's
09.1992 - 05.1996
Some college - Art/ english
Le Moyne College
High school diploma or GED - undefined
St anthony hs
Certification in Clinical Medical Assistant - Medical Technology
ES Boces
High School Diploma - English/art
Farminbgdale State University
Personal Information
- Authorized To Work: US
- Driving License: Yes
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Assessments
- Home Health Aide Skills, Familiar, 2020-09-01
- Work style: Reliability, Highly Proficient, 2021-02-01
- Home health aide skills, Familiar, 2020-09-01
- Work motivation, Highly Proficient, 2021-02-01
- Protecting patient privacy, Proficient, 2022-01-01
- Work style: Reliability, Expert, 2021-09-01