Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ivan Fuentes

San Antonio

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Chick-fil-A. Proven ability to enhance client satisfaction through effective communication and problem-solving. Recognized for multitasking and fostering teamwork, while consistently delivering high-quality results in fast-paced environments. Multilingual with a commitment to creating welcoming atmospheres.

Overview

5
5
years of professional experience

Work History

Front of House Employee

Chick-fil-A
09.2023 - 08.2024
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Helped guests at tables when in need of assistance.
  • Established welcoming atmosphere by greeting each guest warmly.

General Contractor Assistant

Waterloo Construction
05.2019 - 07.2022
  • Played a key role in meeting deadlines through effective time management and prioritization of tasks as a General Contractor Assistant.
  • Collaborated with subcontractors to ensure seamless integration of their work into overall project plans, contributing to higher quality results.
  • Assisted in completing high-quality construction work by providing support to skilled tradespeople during various tasks.
  • Enhanced company reputation by consistently demonstrating a strong work ethic, attention to detail, and commitment to delivering exceptional results on every project.
  • Enhanced client satisfaction with timely completion of projects through effective communication and collaboration.
  • Helped maintain a positive work environment by resolving conflicts among team members when they arose during projects.

Education

High School Diploma -

Lockhart High School
Lockhart, TX
05-2021

Skills

  • Strong work ethic
  • Customer service
  • Team player attitude
  • Problem-solving
  • Positive demeanor
  • Multitasking and organization
  • Team collaboration
  • Clear communication
  • Multilingual
  • Conflict resolution
  • Order taking

Languages

Spanish
Full Professional

Timeline

Front of House Employee

Chick-fil-A
09.2023 - 08.2024

General Contractor Assistant

Waterloo Construction
05.2019 - 07.2022

High School Diploma -

Lockhart High School
Ivan Fuentes