Ivan Gamez

Taqueria Martinez

06.2022 - Current

Cultivated warm relationships with regular customers.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Answered customers' questions, recommended items, and recorded order information.
Bussed and reset tables to keep dining room and work areas clean.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Bussed tables during busy periods to assist staff and quickly turn over tables.
Processed orders and sent to kitchen employees for preparation.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

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