Ivan Gonzalez
Lynnwood,WA
Overview
16
16
years of professional experience
Work History
Server
Dennys Restaurant
Everett, WA
08.2023 - Current
- Provided excellent guest service to ensure satisfaction.
- Monitored dining room for cleanliness and proper set-up at all times.
- Fast Learner.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server
Zena's Lebanese Cuisine
Orange, CA
02.2019 - 01.2020
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided exceptional service to high volume of daily customers.
Manager on Duty
SUBWAY®Restaurants
Everett, WA
07.2020 - 01.2024
- Staff Trainer.
- Assertively Polite.
- Partial inventory.
- Bread Baker.
- CLOSER.
- Leader.
- Person in charge.
- Manager.
Manager on Duty
SUBWAY®Restaurants
Placentia, CA
08.2008 - 12.2019
- Friendly.
- Assertively Polite.
- Able to handle most customer situations accordingly.
- Customer Service Fanatic.
- Staff Trainer..
- Inventory.
- POS Knowledge and troubleshoot procedures.
- Leader.
- Manager.
Education
High School Diploma -
Vista Del Lago High School
Moreno Valley, CA06.2007
Some College (no Degree) -
Santa Ana College
Santa Ana, CALanguages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Server
Dennys Restaurant
08.2023 - Current
Manager on Duty
SUBWAY®Restaurants
07.2020 - 01.2024
Server
Zena's Lebanese Cuisine
02.2019 - 01.2020
Manager on Duty
SUBWAY®Restaurants
08.2008 - 12.2019
High School Diploma -
Vista Del Lago High School
Some College (no Degree) -
Santa Ana College