Ivan Gonzalez
Fort Myers,FL
Summary
Detail-oriented Field Service Technician experienced in installing, maintaining, and troubleshooting hardware systems including ATMs, POS systems, networking equipment, and low-voltage cabling. Strong foundation with ETA CETa (Aug 2024) and CompTIA Network+ (Nov 2025). Skilled in client communication, work orders, and fast-paced technical support.
Offering strong candidate profile for technical roles, eager to learn and grow in hands-on environment. Brings ability to quickly grasp complex technical concepts and apply problem-solving skills to troubleshoot and maintain equipment. Ready to use and develop technical skills and problem-solving abilities in Desired Position role.
Overview
2
2
years of professional experience
2
2
Certification
Work History
Field Service Technician
Diebold Nixdorf
Fort Myers, FL
03.2024 - Current
- Install, configure, repair, and maintain ATM and banking equipment. - Troubleshoot network connectivity, diagnose hardware faults, and perform component-level repair. - Perform system testing, firmware updates, and quality checks; follow safety protocols.
IT Field Service Technician
Field Nation
Fort Myers, FL
09.2025 - Current
- Install and service networking equipment, POS systems, printers, kiosks, and low-voltage cabling. - Perform site surveys, troubleshooting, and equipment replacements. - Provide documentation and client updates; support retail, healthcare, and commercial projects.
Education
Technical Degree - Biomedical Equipment Repair
Fort Myers Technical College
Fort Myers, FL05.2024
Skills
Positive attitude
Troubleshooting and repair
Preventive Maintenance
Customer service
Certification
- Cisco CCNA - Scheduled May 2026
- CompTIA Network+ — Completed November 2025
- ETA Certified Electronics Technician (CETa) — Completed August 2024
Timeline
IT Field Service Technician
Field Nation
09.2025 - Current
Field Service Technician
Diebold Nixdorf
03.2024 - Current
Technical Degree - Biomedical Equipment Repair
Fort Myers Technical College