Kevin Martinez
Houston
Summary
Experienced with technical diagnostics, repairs, and maintenance of field equipment. Utilizes effective problem-solving techniques and strong technical skills to ensure reliable service. Track record of maintaining high standards in customer service and operational efficiency.
Overview
5
5
years of professional experience
Work History
Field Service Technician
Plug Power
08.2022 - Current
- Diagnosed and resolved system malfunctions in fuel cell technology.
- Performed routine maintenance and inspections on hydrogen fueling stations.
- Collaborated with engineering teams to enhance equipment performance and reliability.
- Trained junior technicians on safety protocols and operational procedures.
- Conducted troubleshooting using diagnostic tools and software for optimal system performance.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Assistant Store Manager
Oreilly Auto Pats
07.2021 - 08.2022
- Supervised daily store operations ensuring compliance with company policies and procedures.
- Trained and mentored team members to enhance customer service skills and operational efficiency.
- Developed staff schedules optimizing productivity while maintaining labor cost control.
- Implemented visual merchandising strategies improving product presentation and customer engagement.
Insulator
General Insulation Inc
01.2020 - 01.2021
- Insulated pipes and equipment using various materials to ensure thermal efficiency.
- Collaborated with team members to streamline insulation installation processes, enhancing overall productivity.
- Applied and handled insulating products such as foam, fiberglass and cloth with mud.
- Operated hand tools such as beader crimpers, brakes and shears.
Education
High School Diploma -
Stephen F Austin Highschool
Houston, TX05-2019
Skills
- Problem-solving
- Troubleshooting and repair
- Positive attitude
- Field repairs
- Technical troubleshooting
- Preventive Maintenance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Field Service Technician
Plug Power
08.2022 - Current
Assistant Store Manager
Oreilly Auto Pats
07.2021 - 08.2022
Insulator
General Insulation Inc
01.2020 - 01.2021
High School Diploma -
Stephen F Austin Highschool
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