Ivan Hernandez
Summary
Dynamic and versatile professional with experience at Hart Alliance, adept in customer service and vehicle body work. Excelled in enhancing customer satisfaction and operational efficiency, demonstrating strong work ethic and problem-solving skills. Proven ability in multitasking, staff training, and inventory control, contributing to significant improvements in service delivery and workplace productivity. Once finished training at WyoTech, enter the refinishing side in the automotive industry.
Overview
4
4
years of professional experience
Work History
Front of House Employee
Hart Alliance
03.2024 - 09.2024
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Assisted in boosting restaurant sales by upselling menu items and promoting daily specials to guests.
Expo Runner
Village Squire
07.2020 - 04.2024
- Maintained a clean and organized expo station, improving efficiency in the kitchen.
- Supported kitchen staff in maintaining cleanliness and organization throughout service hours.
- Managed high-volume order tickets, prioritizing tasks for efficient workflow during peak hours.
- Achieved a fast-paced work environment through focus on speed and accuracy while assembling dishes according to chef''s specifications.
- Provided support to multiple stations within the kitchen when needed, demonstrating flexibility and teamwork among colleagues.
Education
Collision And Refinishing, Sheet Rod - Automotive
WyoTech
Laramie, WY06-2025
High School Diploma -
Crystal Lake Central High School
Crystal Lake, IL05-2024
Skills
- Strong work ethic
- Customer service
- Problem-solving
- Multitasking and organization
- Valid Driver's license
- Hand and power tools
- Dent Pulling
- Vehicle body Work
- Staff training
- Inventory control
Languages
Spanish
Native or Bilingual
Timeline
Front of House Employee
Hart Alliance
03.2024 - 09.2024
Expo Runner
Village Squire
07.2020 - 04.2024
Collision And Refinishing, Sheet Rod - Automotive
WyoTech
High School Diploma -
Crystal Lake Central High School
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